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# Visual Matrix

## Sitemaps
[XML Sitemap](https://visualmatrix.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Peak Season Runs on Better Housekeeping Communication Tools](https://visualmatrix.com/blog/hotel-staff-communication-tools-housekeeping-mop/): The best hotel staff communication tools give housekeeping real-time room status, instant maintenance logging with photos, and shared visibility between room attendants, supervisors, and the front desk, replacing radio calls and paper lists. Visual Matrix MOP supports this exact real-time workflow across 3,000+ properties in 40+ countries.
- [5 Guest Service Recovery Strategies That Matter More Than Loyalty Points](https://visualmatrix.com/blog/guest-service-recovery-strategies/): Every hotel experiences service failures that call for strong guest service recovery.
- [Visual Matrix Announces Lissa Marten as New CEO](https://visualmatrix.com/blog/visual-matrix-announces-lissa-marten-as-ceo/): Today, we're pleased to share a leadership update at Visual Matrix: Lissa Marten has joined Visual Matrix as CEO, and Georgine Muntz is transitioning to the Visual Matrix Board of Directors.
- [Ahead of summer occupancy: 5 ways housekeeping should prep now](https://visualmatrix.com/blog/ahead-of-summer-occupancy-5-ways-housekeeping-should-prep-now/): Summer peak season is right around the corner. With compressed turnover windows, skeleton crews, and high guest expectations, your housekeeping team is about to face their biggest challenge of the year. Delayed room readiness during these critical months directly impacts your revenue and online reputation. The good news is that mastering rapid room turnover strategies can turn this challenge into a competitive advantage.
- [Hotel Maintenance Ticket Habits That Prevent Guest Complaints](https://visualmatrix.com/blog/hotel-maintenance-tickets-habits-to-prevent-guest-complaints/): Nothing sinks a guest’s stay faster than walking into a room with a running toilet, a broken AC, or a TV that won’t turn on. Every hotel maintenance ticket that gets missed or delayed is a potential one-star review waiting to happen. When maintenance is purely reactive, your front desk spends the day apologizing and your online reputation takes the hit. But with the right habits and a property management system that connects your teams, you can stop complaints before they start.
- [Why Your Hotel Do Not Disturb Policy Matters More Than You Think](https://visualmatrix.com/blog/hotel-do-not-disturb-policy/): Most hotels have a DND policy written down somewhere. The problem is what happens between the paper and the floor.
- [Hotel Upsell Software: How EasyBoost Turns Every Reservation Into Revenue](https://visualmatrix.com/blog/hotel-upsell-software-easyboost/): EasyBoost fixes that. Built directly into Visual Matrix Cloud, it is hotel upsell software that presents upgrade and add-on options automatically at booking and check-in, so the opportunity is never missed and the process never falls on any one person's memory.
- [What Every Hotelier Should Know About Data Security](https://visualmatrix.com/blog/hotel-data-security-guide-for-hoteliers/): Your hotel runs on data. Guest reservations, payment records, contact information, check-in preferences, and loyalty details all flow through your technology stack every single day. Hotel data security has never been more critical. Hospitality is one of the most targeted industries for cyberattacks, and the technology decisions you make for your property matter more than most operators realize.
- [3 Ways to Prepare Your Hotel Front Desk for Summer](https://visualmatrix.com/blog/hotel-front-desk-prep-for-summer/): Summer doesn't break a front desk. It magnifies everything about it. Tighter turnarounds, seasonal hires, and full lobbies make the small things bigger and the strong things stronger. You still have a few weeks before peak season hits. The operators who use them well aren't doing more. They're doing three specific things now.
- [Safety for Maintenance Teams with On-Property Alerts](https://visualmatrix.com/blog/hotel-safety-for-maintenance-teams/): Maintenance is the team most likely to be alone, in the lowest-visibility part of the property, holding the keys to everything. Boiler rooms. Rooftops. Parking decks. The back stairwell at 11pm.
- [Hotel Housekeeping Checklist: Five Habits to Prepare for Check-In](https://visualmatrix.com/blog/hotel-housekeeping-checklist-for-check-in/): The 3:45 PM rush is not a housekeeping problem. It is a sequencing and communication problem. Your team is fast enough. The system around them is what slows them down.
- [Insights from Hotel Housekeeping Staff: 6 Things Your Team Wishes You Knew](https://visualmatrix.com/blog/insights-from-hotel-housekeeping-staff/): Most general managers measure their housekeeping team in two numbers: rooms per attendant and inspection scores. Your housekeepers measure the job in something else entirely. They measure it in whether you ever set foot on their floor. Whether you noticed when they did something well. Whether the linen cart was stocked when they got there or whether they had to fight someone for clean sheets at 9 a.m.
- [Get Ready for Earth Day: How Going Digital Helps Your Hotel Go Green](https://visualmatrix.com/blog/get-ready-for-earth-day-how-going-digital-helps-your-hotel-go-green/): With Earth Day approaching this April, it’s a great time to reflect on how the hospitality industry can embrace sustainability. Today’s travelers are more eco-conscious than ever, often seeking out properties that demonstrate a commitment to the environment. But going green doesn't necessarily require installing solar panels or completely overhauling your infrastructure. Sometimes, the most impactful changes start with your daily operations.
- [Partner Spotlight: Shadow Custom ID Scanners](https://visualmatrix.com/blog/partner-spotlight-shadow-custom-id-scanners/): The check-in process is your hotel’s first opportunity to make a lasting impression on a guest. But when front desk agents are bogged down by manually entering names, addresses, and ID numbers, that crucial moment of hospitality is lost to administrative tasks.
- [What Our Support Team Wants Every Hotelier to Know](https://visualmatrix.com/blog/what-our-support-team-wants-every-hotelier-to-know/): Recent Visual Matrix on-site visit with Tika Shah (Center) and her team at Sonesta Select Statesville, North Carolina. 
- [Why ‘Integration’ is the Most Misunderstood Word in Hotel Tech](https://visualmatrix.com/blog/why-integration-is-the-most-misunderstood-word-in-hotel-tech/): True hotel PMS integration is rarely what vendors claim it is. Hoteliers hear "integrates seamlessly" in every demo, but most owners and general managers eventually discover the hard way that integration is the most misunderstood and misused word in hotel tech. A property management system runs daily operations end to end, when partner systems only loosely connect, your front desk pays the price in toggling, retraining, and broken workflows. Here's what real integration looks like, why so many hotel tech stacks fall short of it, and what to demand from your vendors before you sign.
- [MOP Helps Prepare for Any Hotel Inspection](https://visualmatrix.com/blog/hotel-inspection-preparation-guide/): Hotel Inspections have a way of showing up at the worst possible moment. A brand auditor arrives during a short-staffed weekend. A health and safety inspector walks through right after a busy checkout rush. A food and beverage review catches your kitchen mid-service.
- [The Morning after Spring Break: How Smart Hotels Turn Peak Season into Better Strategy](https://visualmatrix.com/blog/the-morning-after-spring-break-how-smart-hotels-turn-peak-season-into-better-strategy/): Revenue Management Live! is a hotel revenue management system and revenue management software solution embedded directly inside the Visual Matrix PMS. It uses live reservation data to help hotels analyze booking trends, monitor performance, and support informed pricing decisions.
- [Honoring Women in Hospitality](https://visualmatrix.com/blog/honoring-women-in-hospitality/): The Visual Matrix team invited employees to nominate outstanding women who are clients, partners, or industry leaders we work with closely. These nominations highlight women whose leadership, expertise, and dedication help hotels operate more effectively.
- [Leadership Lessons from the Women of Visual Matrix](https://visualmatrix.com/blog/leadership-lessons-from-the-women-leading-visual-matrix/): Leadership is often described through titles and reporting structures. In reality, leadership is shaped by how teams collaborate, solve problems, and support the people they serve.
- [31 Daily Hotel Huddle Ideas for Back-of-House Teams](https://visualmatrix.com/blog/hotel-huddle-ideas-boh/): Most operational problems don't start with bad intentions, they start with misalignment. A simple, consistent daily huddle connects your front desk, housekeeping, and maintenance teams in real time.
- [Why Your Lost & Found Process Might Be a Liability](https://visualmatrix.com/blog/why-your-lost-found-process-might-be-a-liability/): Lost and found is often viewed as a simple hotel courtesy. A guest leaves something behind, staff logs it, and the item is stored until it’s claimed. But when lost and found processes rely on paper logs, spreadsheets, or memory, they can quickly become a source of risk.
- [Spring Break 2026: Getting More From Your Hotel Revenue Management System](https://visualmatrix.com/blog/spring-break-2026-hotel-revenue-management-system/): Revenue Management Live! is a hotel revenue management system and revenue management software solution embedded directly inside the Visual Matrix PMS. It uses live reservation data to help hotels analyze booking trends, monitor performance, and support informed pricing decisions.
- [Hotel Safety Red Flags: Empowering Every Team Member to Spot the Signs](https://visualmatrix.com/blog/hotel-safety-red-flags-empowering-every-team-member/): Human trafficking awareness training is crucial in hospitality — but too often it focuses only on the front desk. Housekeeping, laundry, maintenance, and other back‑of‑house teams routinely enter guest spaces where subtle signs may first appear.
- [Supporting Hotel Operations with MOP in 2026: A Letter from our MOP Product Owner, Sara Csende](https://visualmatrix.com/blog/hotel-operations-mop-2026/): More than 3,000 properties in 40+ countries worldwide choose the Visual Matrix hospitality operating platform to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS supported by powerful features and key integrations that are easy to use, including revenue management with automated rate tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go. The Visual Matrix MOP housekeeping and maintenance tool automates routine tasks and streamlines communication to keep the front desk, housekeeping, and maintenance staff focused on guests It also includes a built-in panic button as an Emergency Safety Device (ESD) to help keep hotel staff from harm. For more information, visit visualmatrix.com.
- [Human Trafficking Prevention Month: Why Every Hotel, Every Role, Every Day Matters](https://visualmatrix.com/blog/human-trafficking-awareness-month-hospitality-hotels-2026/): “Only certain hotels or locations are at risk.”
- [Turn Slow Days Into Smart Days with MOP: 5 Revenue Boosting Tasks for Hotels](https://visualmatrix.com/blog/hotel-tips-for-slow-days/): Use quiet days to tackle deep cleaning in guest rooms, hallways, public areas, and back-of-house zones. With Visual Matrix MOP, you can:
- [Looking Ahead to 2026: A Letter from our CEO, Georgine Muntz](https://visualmatrix.com/blog/2026-new-year-letter-ceo-visual-matrix/): CEO, Visual Matrix
- [Hotel Maintenance Debt: The Hidden Cost That’s Draining Profits](https://visualmatrix.com/blog/hotel-maintenance-debt-cost/): As the year closes, integrating MOP into daily operations helps hotels:
- [🎄‘Tis the Season for Holiday Chargebacks: The Fortis Guide to Keeping Your Hotel Protected](https://visualmatrix.com/blog/fortis-holiday-chargeback-hotel-prevention-guide/): Guests file chargebacks because they:
- [Start With MOP: Get New Housekeepers Ready in Minutes, Not Hours](https://visualmatrix.com/blog/housekeepers-ready-in-minutes/): Training during busy season shouldn’t slow you down. MOP makes it simple to onboard new or temporary housekeeping staff quickly—with clear guides, visual steps, and tools that build confidence from the very first shift. 
- [Thank you, from the Visual Matrix team](https://visualmatrix.com/blog/thank-you-from-visual-matrix/): On behalf of the entire Visual Matrix team, we want to extend our sincere appreciation for your continued partnership. Serving you is truly our privilege, and we are grateful for the trust you place in us to support your property’s operations every day.
- [Get 10 Easy, Low-Cost Ideas for Team Holiday Cheer](https://visualmatrix.com/blog/holiday-parties-on-a-budget/): Holiday parties don’t have to break the bank to make your team feel appreciated—especially in hospitality, where long shifts, busy weekends, and nonstop guest needs don’t pause for the season. A little creativity goes a long way.
- [Winter Weather Checklist: Stop Emergencies Before They Start](https://visualmatrix.com/blog/winter-weather-checklist/): Cold weather always means extra work for hotel maintenance teams—frozen pipes, strained HVAC systems, leaking seals, icy walkways, and unhappy guests if things go wrong. But the good news is that most winter emergencies are preventable with a strong checklist and a little planning.
- [Data to Decisions: 10 ChatGPT Prompts Hoteliers Should Be Using](https://visualmatrix.com/blog/data-to-decisions-10-chatgpt-prompts/): Hotel leaders have more data than ever between occupancy trends, labor reports, guest feedback, room performance, maintenance patterns, and beyond. Visual Matrix PMS and MOP already give you the tools to capture it and operationalize it. The next step is using AI to interpret what you see.
- [Visual Matrix Ranked #1 Best Place to Work by Dallas Business Journal](https://visualmatrix.com/blog/visual-matrix-ranked-1-best-place-to-work-by-dallas-business-journal/): Dallas, Texas – Visual Matrix is honored to be ranked #1 in the “Best Places to Work – Small Business” category by the Dallas Business Journal for 2025.
- [Get Holiday-Ready: Use Packages and Revenue Tools to Maximize Festive Bookings](https://visualmatrix.com/blog/get-holiday-ready/): The holiday season is a prime opportunity to increase bookings and maximize revenue, but only if your property is prepared. One of the most effective strategies is to create holiday-themed packages that attract guests looking for a festive experience.
- [What I’d Tell My Younger Self: 5 Lessons from 20 Years in Hospitality Tech](https://visualmatrix.com/blog/charlie-rhodes-what-id-tell-my-younger-self-5-lessons-from-20-years-in-hospitality-tech/): Twenty years ago, I walked into Visual Matrix with an IT background, no hospitality experience, and no real idea what I was getting into. 
- [Visual Matrix Achieves SOC 2® Certification, Reinforcing Data Security and Platform Reliability  ](https://visualmatrix.com/blog/visual-matrix-achieves-soc-2-certification-reinforcing-data-security-and-platform-reliability/): Visual Matrix, a leading property management software (PMS) and operations software (MOP) for the hospitality industry, has achieved SOC 2® certification, affirming its commitment to the highest standards of data security, operational integrity, and client trust.  
- [100th Sonesta Chooses Visual Matrix PMS ](https://visualmatrix.com/blog/100th-sonesta-chooses-visual-matrix-pms/): https://visualmatrix.com/wp-content/uploads/2025/10/visual_matrix_100th_sonesta_hotel_v3-1080p.mp4
- [Top 10 Cybersecurity Tips for Hoteliers Using Visual Matrix](https://visualmatrix.com/blog/security-starts-here-protecting-people-properties-and-data/): In celebration of Cybersecurity Awareness Month 
- [Visual Matrix Supports Follow Money Fight Slavery Summit as Platinum Sponsor](https://visualmatrix.com/blog/visual-matrix-supports-follow-money-fight-slavery-summit-as-platinum-sponsor/): DALLAS, TX – September, 11, 2025 – Visual Matrix, a leading provider of technology solutions for the hospitality industry, proudly announces its Platinum Level sponsorship of the Follow Money Fight Slavery Summit, a pivotal event co-hosted by Dark Watch and Anti-Human Trafficking Intelligence Initiative (ATII). 
- [What We’re Learning From You – Lessons From the Road](https://visualmatrix.com/blog/lesson-from-the-road-what-were-learning-from-you/): By Patty Jefferson, Chief Revenue Officer & Lauren Crocket, Chief Marketing Officer, Visual Matrix  
- [How Much Time Are You Really Losing Without MOP?](https://visualmatrix.com/blog/how-much-time-are-you-really-losing-without-mop/): In hospitality, every minute counts. Yet many hotels still rely on manual methods like paper checklists, walkie-talkies, and static boards that drag down both efficiency and labor costs. That is where MOP (Mobile Operating Platform) steps in to revolutionize operations, and the MOP Savings Calculator proves exactly how. 
- [Data Plus and Visual Matrix Announce Preferred Partnership to Bridge the Gap Between Hotel Operations and Finance ](https://visualmatrix.com/blog/data-plus-and-visual-matrix-announce-preferred-partnership-to-bridge-the-gap-between-hotel-operations-and-finance/): Seamless integration delivers enhanced reporting, daily revenue insights, and full USALI compliance 
- [How to Manage Hotel Employee Travel with Limited Staffing](https://visualmatrix.com/blog/how-to-manage-hotel-employee-travel-with-limited-staffing/): Labor shortages continue to challenge hotel operations, especially when team members need to take well-deserved time off or travel for personal reasons. Balancing workloads while maintaining guest satisfaction becomes even more complex when staff are already stretched thin. 
- [Guardians at the Gate: How Hotels Can Lead the Fight Against Trafficking  ](https://visualmatrix.com/blog/guardians-at-the-gate/): Human trafficking isn’t something that happens somewhere else. It’s happening here, in communities we know, and too often, it’s happening inside hotels. 
- [Jurny and Visual Matrix Partner to Bring Fully Autonomous Guest Experience to More Than 300,000 Hotel Rooms Worldwide](https://visualmatrix.com/blog/jurny-and-visual-matrix-partner-to-bring-fully-autonomous-guest-experience-to-more-than-300000-hotel-rooms-worldwide/): Innovation Partnership will enable fully autonomous front desk operations and next-gen guest services across more than 3,000 hotels
- [Safety Starts with Systems: The Hidden ROI of Operational Readiness](https://visualmatrix.com/blog/safety-starts-with-systems-the-hidden-roi-of-operational-readiness/): June is National Safety Month, but for hotel owners and operators, safety isn’t just a seasonal concern, it’s a core part of daily hotel operations. From reducing workplace injuries to preventing guest incidents, safety directly impacts your property's reputation, staff performance, and bottom line.
- [6 Ways Visual Matrix Can Help You Stay Safe This Safety Month ](https://visualmatrix.com/blog/6-ways-visual-matrix-can-help-you-stay-safe-this-safety-month/): At Visual Matrix, safety isn’t just a priority; it’s a core value. Whether you’re at the front desk, behind the scenes, or managing a property, your awareness and actions play a significant role in protecting guests, coworkers, and yourself. 
- [Maximize Every Summer Stay: 5 Underused Hotel Features That Drive Results](https://visualmatrix.com/blog/maximize-every-summer-stay-4-underused-hotel-features-that-drive-results/): As the summer travel season picks up, hotels across the country are preparing for high occupancy, longer stays, and increased expectations from guests. While much attention is often placed on staffing and rate strategies, the tools and features you already have within your property management system (PMS) can quietly become your biggest summer advantage—if you know how to use them effectively.
- [5 Ways to Prepare Your Hotel for Summer Travel Season](https://visualmatrix.com/blog/5-ways-to-prepare-your-hotel-for-summer-travel-season/): As temperatures rise and travel demand surges, the summer season presents an exciting yet challenging time for hoteliers. With families planning vacations, road trippers hitting the highways, and business blending with leisure, your hotel is likely to experience a significant uptick in guest volume. To ensure smooth operations and an exceptional guest experience, it’s critical to get ahead of the summer chaos with preparation and the right technology in place.
- [Visual Matrix, CIO, Suchi Reddy Honored by the Dallas Business Journal’s 12th Annual Women in Technology Awards](https://visualmatrix.com/blog/visual-matrix-cio-suchi-reddy-women-in-technology-awards/): Hospitality technology innovator recognized for her contributions to advancing hospitality technology in Dallas and beyond. 
- [Visual Matrix Expands in the Middle East, partnering with the Best Western Premier M Four Hotel in Dubai to Provide Advanced Property Management Solutions](https://visualmatrix.com/blog/visual-matrix-expands-dubai-best-western-hotels/): Visual Matrix now has more than 200 hotels in 39 countries outside North America, as the Best Western Premier M Four hotel gains competitive edge from Visual Matrix’s suite of operations and support tools.
- [Earth Day Every Day: How Hotels Can Stay Environmentally Friendly All Year Long](https://visualmatrix.com/blog/how-hotels-can-stay-environmentally-friendly/): In the hospitality industry, caring for the planet isn’t just a trend—it’s a responsibility. With travelers increasingly seeking out sustainable experiences, hotels have a unique opportunity to make a real difference for the environment while also improving guest satisfaction and reducing long-term costs.
- [The Hospitality Women’s Innovation Council Joins the Women in Hospitality Leadership Alliance to Further Expand Opportunities for Women and Collaboration Across the Hotel Industry](https://visualmatrix.com/blog/womens-innovation-council-joins-the-women-in-hospitality-leadership-alliance/): Richardson, Texas, April 10, 2025 – The Hospitality Women’s Innovation Council, the fastest growing women’s leadership group in the industry, has joined the Women in Hospitality Leadership Alliance to advance the cause of women and underserved communities across the industry, while collecting women’s input to enhance innovation.
- [Visual Matrix Expands MOP Lost & Found Functionality to Help Hotels Connect Travelers with Misplaced Goods ](https://visualmatrix.com/blog/visual-matrix-lost-found/): Losing personal items can instantly ruin a guest’s trip regardless of their on property experience. Hoteliers are motivated to help travelers reconnect with lost belongings to improve their guests’ experience, but often, the process for reuniting with lost items is cumbersome.  Losing an item can be disappointing, but even worse is when guests are trying to find their item and cannot do so because of broken processes, which this lost and found feature helps with. Long stretches between the discovery of the lost item and its delivery to guests can lead to unnecessary anxiety on behalf of travelers, which is often associated with the hotel. 
- [Visual Matrix Brings More than 70 Hotel Industry Leaders Together for Collaboration, Inspiration, and Innovation](https://visualmatrix.com/blog/visual-matrix-townsquare-recap/): Joined by Event Co-Host Actabl, the Three-Day “Townsquare” Event Empowers Brand Leaders, Consultants and Tech Innovators to Tackle Topics Including the Need for Greater Technology Collaboration, the Fight Against Human Trafficking, and the Establishment of Women Leaders in Hospitality
- [California Wildfires: How You Can Help and How the Hotel Industry Is Making a Difference](https://visualmatrix.com/blog/california-wildfires-how-you-can-help-and-how-the-hotel-industry-is-making-a-difference/): The devastating California wildfires continue to impact countless lives, communities, and businesses, including the hospitality industry. As these fires rage on, there are vital ways individuals, organizations, and hotels can make a meaningful difference for those affected.
- [Visual Matrix Ranks #4 Among Dallas’ Best Places to Work in 2024](https://visualmatrix.com/blog/visual-matrix-ranks-4-among-dallas-best-places-to-work-in-2024/): Visual Matrix Once Again Recognized as One of Dallas’ Best Places to Work in 2024 Amid Ongoing Growth and Innovation
- [Celebrating Progress: A Year of Growth with Visual Matrix By Georgine Muntz](https://visualmatrix.com/blog/celebrating-progress-a-year-of-growth-with-visual-matrix-by-georgine-muntz/): As the year draws to a close, we want to take a moment to thank you for choosing us as your trusted technology partner. Your support and collaboration have been key to our success, and we hope 2024 has been as rewarding for you as it has been for us.
- [A Hotel Business Article on Boosting Guest Loyalty with Seamless Technology](https://visualmatrix.com/blog/a-hotel-business-article-on-boosting-guest-loyalty-with-seamless-technology/): Ishan Patel, owner of Sonesta ES Suites Houston, highlights the intersection of guest loyalty and profitability in his recent Hotel Business article, emphasizing how loyalty programs drive revenue. Patel illustrates the benefits of technology integration, particularly through Visual Matrix's Property Management System (PMS) and the Sonesta Travel Pass program, which streamline loyalty enrollment and enhance guest experiences. He calls for greater collaboration among hotel technology providers to ensure seamless systems, reduce costs, and improve guest satisfaction.
- [Prepare Your Hotel for 2025 with Essential End-of-Year VM Reports](https://visualmatrix.com/blog/prepare-your-hotel-for-2025-with-essential-end-of-year-vm-reports/): As the year wraps up, it’s crucial for hotel owners, general managers, and front desk staff to ensure everything is on track and primed for a smooth transition into the new year. With Visual Matrix reports, you have all the tools needed to assess the year’s performance, correct any discrepancies, and set actionable goals for 2025. Here’s a breakdown of essential reports, tips for auditing your numbers, and the best VM resources to support your end-of-year and new-year planning. 
- [Tips to help light up the world with hope this Diwali](https://visualmatrix.com/blog/tips-to-help-light-up-the-world-with-hope-this-diwali/): Diwali, also known as the Festival of Lights, will be celebrated this year on November 12. To our friends throughout the hospitality industry who celebrate, the team here at Visual Matrix wants to wish you and yours a very bright and happy Diwali celebration!  
- [Total Visibility for the Front Desk and Hotel Staff: Streamlining Tasks for Owners, Maintenance, and Housekeepers ](https://visualmatrix.com/blog/total-visibility-for-the-front-desk-and-hotel-staff-streamlining-tasks-for-owners-maintenance-and-housekeepers/): For more information on topics discussed in this article please follow the links below to learn more 
- [Preventative Maintenance in Hotels: Importance and Best Practices](https://visualmatrix.com/blog/preventative-maintenance-in-hotels-importance-and-best-practices/): For more information on topics discussed in this article please follow the links below to learn more. 
- [Visual Matrix Joins Forces with AHLA to Combat Human Trafficking and Promote Hotel Worker Safety](https://visualmatrix.com/blog/vm-joins-forces-human-trafficking-awareness/): Visual Matrix Supports AHLA & AHLA Foundation to Promote Human Trafficking Awareness Training, Support Alongside Expanded Access to Housekeeper Safety Buttons 
- [Optimizing Housekeeping Operations: Best Practices for Room Turnover Efficiency ](https://visualmatrix.com/blog/optimizing-housekeeping-operations-best-practices-for-room-turnover-efficiency/): In the hospitality industry, efficient room turnover is crucial for guest satisfaction and operational success. Here are some best practices to optimize housekeeping operations: 
- [Talsey and Visual Matrix Partner to Revolutionize Guest Communication for Hoteliers](https://visualmatrix.com/blog/talsey-and-visual-matrix-partner-to-revolutionize-guest-communication-for-hoteliers/): Dallas, September 18, 2024 – Talsey AI, a leading AI-powered guest communication tool, partners with Visual Matrix, a renowned property management system provider. This engagement aims to enhance the guest experiences and streamline hotel operations through smart chat technology integration.
- [Visual Matrix Celebrates International Housekeepers Week Through its 3rd Annual VM Shine Sweepstakes](https://visualmatrix.com/blog/visual-matrix-celebrates-international-housekeepers-week-through-its-3rd-annual-vm-shine-sweepstakes/): Visual Matrix recognizes hospitality’s hardest workers with a selection of prizes all MOP housekeeping users are eligible to win
- [Enhance Hotel Security with Visual Matrix: Easily Flag Unwelcome Guests](https://visualmatrix.com/blog/easily-flag-unwelcome-guests/): Guests who cause problems for hotel staff and other guests or do harm to your property can also hurt your guest experience and ultimately your reputation. You have to manage the problem as it happens, but you also have to think long-term to prevent them coming back to your hotel. 
- [Exclusive Interview: Georgine Muntz, CEO of Visual Matrix, on Revolutionizing Hotel Management Technology](https://visualmatrix.com/blog/revolutionizing-hotel-management-technology/): We are excited to share that CEO of Visual Matrix, Georgine Muntz, recently sat down with Hotel Management to discuss the future of hotel technology and how Visual Matrix continues to lead the charge in transforming hospitality operations. In this exclusive interview, Georgine delves into the latest advancements in property management systems (PMS) and the integral role technology plays in enhancing both hotel operations and guest experiences.
- [Maximize Your Efficiency with MOP: A Preview of Our Printable Guides](https://visualmatrix.com/blog/mop-printable-guides/): At Visual Matrix, we’re dedicated to helping you streamline your hotel operations and enhance your efficiency. Our MOP 2.0 (Mobile Operating Platform) is a powerful tool that offers everything you need to manage your property effectively. To make it even easier for you to get the most out of MOP 2.0, we've created a series of printable guides designed to support your day-to-day operations.
- [MOP by Visual Matrix Achieves 440% Growth, Revolutionizing Hotel Operations Amid Labor Challenges](https://visualmatrix.com/blog/mop-achieves-growth-for-hotels/): MOP by Visual Matrix Helps Hoteliers Achieve Efficiencies in a Strained Labor Market, Industry Adoption Grows by More than 400%
- [Embrace the Future with Visual Matrix Cloud](https://visualmatrix.com/blog/embrace-the-future-with-visual-matrix-cloud/): In the rapidly evolving hospitality industry, staying ahead of the curve is essential. Visual Matrix Cloud offers a robust and comprehensive solution designed to streamline hotel operations, enhance efficiency, and provide superior service to guests. Whether you're a prospective customer, a current desktop user considering a switch to the cloud, or an existing cloud user looking to maximize your experience, Visual Matrix Cloud has something to offer for everyone. Check out what the Visual Matrix Cloud can offer for you below. 
- [Visual Matrix Announces Integration Partnership with Sojern](https://visualmatrix.com/blog/visual-matrix-announces-integration-partnership-with-sojern/): Visual Matrix and Sojern Bringing the Power of AI-driven digital Marketing and Guest Experience Solutions to Its Popular Hospitality Operating System
- [Enhance Your Hotel Operations with Help from the Visual Matrix MOP Knowledge Base](https://visualmatrix.com/blog/enhance-your-hotel-operations-with-help-from-the-visual-matrix-mop-knowledge-base/): MOP is our popular housekeeping and maintenance tool hotels use to streamline their management processes and boost their efficiency.
- [Survey Reveals Critical Need for Improved Tech Collaboration in Hospitality Industry](https://visualmatrix.com/blog/survey-reveals-critical-need-for-improved-tech-collaboration-in-hospitality-industry/): Only 21 percent of hotel professionals think current hotel technology is doing a good job for hotels and guests - 91 percent see better collaboration among providers as the key to meaningful improvement
- [How Innovative Solutions from Visual Matrix Can Assist in Solving Labor Challenges in the Hospitality Industry](https://visualmatrix.com/blog/how-innovative-solutions-from-visual-matrix-can-assist-in-solving-labor-challenges-in-the-hospitality-industry/): For more information on the topics featured in this article, or to learn more about Visual Matrix and or MOP, Please visit the links featured at the bottom of this article. We are glad you are here!
- [Visual Matrix Expands Data Centralization Capabilities for Hapi](https://visualmatrix.com/blog/visual-matrix-expands-data-centralization-capabilities-for-hapi/): Property level data from Visual Matrix PMS is now accessible through the Hapi Integration Platform, and Sonesta International is already capitalizing by delivering real-time data into their Customer Data Platform.
- [Visual Matrix Cloud and onscreen user assistant Porter are now available in Spanish!](https://visualmatrix.com/blog/visual-matrix-cloud-and-onscreen-user-assistant-porter-are-now-available-in-spanish/): We're pleased to announce that we've taken another big step in making our technology more accessible and efficient for hoteliers and staff who prefer other languages than English. 
- [Women’s Hospitality Innovation Council Survey Seeks Feedback: We’re All Ears](https://visualmatrix.com/blog/womens-hospitality-innovation-council-survey-seeks-feedback-were-all-ears/): The Women’s Innovation Council, Powered by Visual Matrix, Is Soliciting Survey Feedback to Improve Future Meetings and Continued Industry Outreach
- [The Multilingual Imperative: Why Your PMS Needs Spanish Support](https://visualmatrix.com/blog/the-multilingual-imperative-why-your-pms-needs-spanish-support/): In today's globalized world, catering to diverse clientele is paramount for hotels seeking to maximize guest satisfaction and operational efficiency. One crucial aspect of this endeavor is ensuring that your property management system (PMS) offers comprehensive language support, including Spanish and other languages. Let's delve into why having a PMS with Spanish and multi-language options is essential for hotels striving to excel in today's hospitality landscape. 
- [Unlock Efficiency and Enhance Guest Satisfaction with MOP Tasks](https://visualmatrix.com/blog/unlock-efficiency-and-enhance-guest-satisfaction-with-mop-tasks/): In the fast-paced hospitality industry, ensuring smooth operations and guest satisfaction is paramount. With the Visual Matrix Mobile Operating Platform (MOP), managing housekeeping and maintenance tasks becomes a breeze, empowering hoteliers to streamline processes and deliver exceptional guest experiences.
- [How The Visual Matrix MOP Panic Button Feature Can Keep Your Hotel Compliant and Secure](https://visualmatrix.com/blog/how-the-visual-matrix-mop-panic-button-feature-can-keep-your-hotel-compliant-and-secure/): In the wake of increased emphasis on staff safety and compliance with safety ordinances in cities such as Los Angeles, California, hotels are turning to innovative solutions to enhance security measures. One such solution gaining traction is the Visual Matrix, Mobile Operating Platform's (MOP) Panic Button feature. This feature offers a simple yet effective way to ensure staff safety with just the push of a button.
- [Comply with Hotel Panic Button and Emergency Safety Device (ESD) City Ordinances With the MOP Panic Button by Visual Matrix](https://visualmatrix.com/blog/comply-with-hotel-panic-button-and-emergency-safety-device-esd-city-ordinances-with-the-mop-panic-button-by-visual-matrix/): Richardson, Texas—Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality industry, is meeting the increasing demand for emergency safety devices in hotels with its Mobile Operating Platform, MOP. The MOP Panic Button is one of many features readily available when the app is downloaded to a mobile device.
- [Green Practices: 10 Ways to Support the Environment in Your Hotel](https://visualmatrix.com/blog/green-practices-10-ways-to-support-the-environment-in-your-hotel/): As Earth Day approaches, hotels around the world are seeking ways to minimize their environmental impact and contribute to sustainability efforts. From reducing waste to conserving energy, here are ten actionable steps your hotel can take to support the environment this Earth Day and beyond.
- [Visual Matrix and Duetto Integration Elevates Hotel Revenue Management](https://visualmatrix.com/blog/visual-matrix-and-duetto-integration-elevates-hotel-revenue-management/): Dallas, TX – Visual Matrix is proud to announce its integration with Duetto and its flagship revenue management products: GameChanger, ScoreBoard, and BlockBuster, which is a significant advancement in the hospitality technology sector. This partnership marries Visual Matrix's robust property management system (PMS) and Mobile Operating Platform (MOP) with Duetto's cutting-edge revenue management solutions, setting a new benchmark for operational efficiency and profitability in the hotel industry.
- [4 Ways to Optimize Your Room Rates in Revenue Management LIVE!](https://visualmatrix.com/blog/4-ways-to-optimize-your-room-rates-in-revenue-management-live/): Visual Matrix is considered a pioneering property management system (PMS), because it offers more than the basic functionality you’d expect. You also get many fully integrated tools and capabilities that work seamlessly to optimize your property’s operations and your bottom line.
- [Rein in your hotel’s labor costs by unleashing the power of MOP](https://visualmatrix.com/blog/rein-in-your-hotels-labor-costs-by-unleashing-the-power-of-mop/): One of the easiest ways to take your hotel’s operations to the next level of efficiency is to equip your team with MOP, the powerful mobile housekeeping and maintenance app for getting more done in less time every day.
- [4 Benefits of Using a Mobile Housekeeping and Maintenance App](https://visualmatrix.com/blog/4-benefits-of-using-a-mobile-housekeeping-and-maintenance-app/): In the fast-paced hospitality industry, time is of the essence. Hoteliers constantly seek ways to optimize operations, streamline workflows, and reduce costs without compromising guest satisfaction. One innovative solution revolutionizing hotel management is adopting mobile housekeeping and maintenance apps. These apps offer a wide range of features and functionalities designed to enhance efficiency, productivity, and the bottom line.
- [Women’s Hospitality Innovation Council: Tackling Hotel Tech Challenges Together](https://visualmatrix.com/blog/womens-hospitality-innovation-council-tackling-hotel-tech-challenges-together/): RICHARDSON, TX –– Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is proud to announce the creation of the Women’s Hospitality Innovation Council, bringing together senior-level female leaders and others from across the industry to do what they do best: solve problems.  
- [Hotel Revenue Management Solutions: How PMS Boosts Profitability](https://visualmatrix.com/blog/hotel-revenue-management-solutions-how-pms-boosts-profitability/): Effective revenue management is essential for hotel success in the competitive hospitality industry. A robust property management system (PMS) is crucial in optimizing revenue strategies and achieving financial objectives. Here are three key ways your hotel PMS can empower revenue management: 
- [Scan your way to more efficiency, security, and growth with ID Scanners](https://visualmatrix.com/blog/visual-matrix-id-scanners-scan-your-way-to-more-efficiency-security-and-growth/): Scanning a hotel guest’s driver’s license, passport, or other identification documents at the front desk check-in offers more than convenience.
- [Navigating Hotel Worker Protection Ordinance: Ensuring Fair Treatment and Compliance](https://visualmatrix.com/blog/navigating-hotel-worker-protection-ordinance-ensuring-fair-treatment-and-compliance/): In a pivotal move towards safeguarding the rights and well-being of hotel workers, the Los Angeles City Council passed a groundbreaking law on June 28, 2022. This law, known as the Hotel Worker Protection Ordinance, mandates that Los Angeles hotels must prioritize the safety and fair compensation of their employees. The ordinance aims to achieve this by imposing a series of comprehensive requirements, including a higher minimum wage, personal security devices for workers, around-the-clock security requirements, and limits on the square footage workers may clean in a workday. 
- [New onscreen guidance tool makes our cloud PMS software even faster to learn and use](https://visualmatrix.com/blog/new-onscreen-guidance-tool-makes-our-cloud-pms-software-even-faster-to-learn-and-use/): Hotel efficiency relies in part on how easy it is to navigate your property management system (PMS) software. The quicker hotel staff can learn and use your PMS, the quicker you can serve guests during their stay and make a good impression. Our new onscreen guidance companion, Porter, will help you do that. But first, let's dive into what an Onscreen Guidance tool is.
- [Empower Your Team with This Guide to Visual Matrix Support Resources](https://visualmatrix.com/blog/empower-your-team-with-this-guide-to-visual-matrix-support-resources/): Getting and staying ahead in the dynamic world of hospitality management requires more than just cutting-edge technology, like Visual Matrix. You need a deep understanding of your tools and resources to make the most of the technology, your team, and your guest experience.
- [Celebrating the Holidays with Visual Matrix: A Special Edition ](https://visualmatrix.com/blog/celebrating-the-holidays-with-visual-matrix-a-special-edition/): As we wrap up the year, we're thrilled to share some holiday cheer with our incredible Visual Matrix family! We've asked our team members to gather some thoughts, memories, and festive moments to share for the holiday spirit. 
- [Maximize Your Property Management System with Everyday Reports](https://visualmatrix.com/blog/maximize-your-property-management-system-with-everyday-reports/): Running a successful hotel requires real-time insights and efficient management. Here's a guide to essential daily reports from your property management system (PMS) that can significantly impact your operations.
- [Happy Holidays and best wishes for a prosperous and joy-filled 2024!](https://visualmatrix.com/blog/happy-holidays-and-best-wishes-for-a-prosperous-and-joy-filled-2024/): Dear Valued Clients,
- [Unlock savings and revenue next year with these timely PMS reports.](https://visualmatrix.com/blog/unlock-savings-and-revenue-next-year-with-these-timely-pms-reports/): As we close in on the end of 2023, it’s the perfect time for hoteliers to leverage property management system (PMS) reports for insights on improving and enhancing their operational efficiency in the new year.
- [Visual Matrix welcomes new integration partner Directful](https://visualmatrix.com/blog/visual-matrix-welcomes-new-integration-partner-directful/): Collaboration offers hotels increased revenue through a holistic approach to hotel marketing powered by advanced AI. 
- [Unleash the Power of Your Property Management System (PMS) Data with Visual Matrix](https://visualmatrix.com/blog/unleash-the-power-of-your-property-management-system-pms-data-with-visual-matrix/): In the ever-evolving landscape of the hospitality industry, data has become the cornerstone of success. From optimizing revenue to enhancing guest experiences, hoteliers are increasingly reliant on data-driven insights to make informed decisions.
- [Navigating Callback Phishing: New Scam Tactics and Safety Strategies](https://visualmatrix.com/blog/navigating-callback-phishing-new-scam-tactics-and-safety-strategies/): As the year-end festivities approach, staying vigilant against evolving cyber threats is crucial. In a recent advisory report, the FBI highlighted a rising trend in callback phishing attacks, adding a new layer of sophistication to the age-old phishing technique. 
- [Investing in Profitability: How a Cloud-Based Hotel PMS Can Boost Revenue](https://visualmatrix.com/blog/investing-in-profitability-how-a-cloud-based-hotel-pms-can-boost-revenue/): In an era where the hospitality industry never stops evolving, staying ahead of the curve is essential for hotels aiming to maximize their profitability. Adopting a cloud-based hotel property management system (PMS) is the ideal solution that makes it easier to do just that.    
- [Making the Move: How to Transition to a Cloud-Based Hotel PMS ](https://visualmatrix.com/blog/making-the-move-how-to-transition-to-a-cloud-based-hotel-pms/): Many hotels strategically decide to replace their traditional desktop-based systems with cloud-based hotel property management systems (PMS) because they offer many benefits, including improved efficiency, accessibility, and cost-effectiveness. But how do you leap to the cloud? In this article, you’ll learn key best practices for success and why making the switch is the right move. 
- [The Benefits of Migrating to Cloud-Based Hotel Management](https://visualmatrix.com/blog/the-benefits-of-migrating-to-cloud-based-hotel-management/): Technological innovation continues at pace, providing new and valuable opportunities for business growth and success. Thanks to technology, the hotel industry has experienced a profound transformation in the way properties are managed. One of the most significant advancements is the shift from traditional desktop-based hotel management systems to cloud-based PMS solutions.  
- [Visual Matrix Recognized as One of the Best Places to Work in North Texas for 2023](https://visualmatrix.com/blog/visual-matrix-recognized-as-one-of-the-best-places-to-work-in-north-texas-for-2023/): RICHARDSON, TX –– Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, announced today that the Dallas Business Journal named it one of the Best Places to Work in North Texas.
- [Demystifying Cloud-Based Hotel Property Management Systems: A Comprehensive Guide](https://visualmatrix.com/blog/demystifying-cloud-based-hotel-property-management-systems-a-comprehensive-guide/): In this comprehensive guide, we unravel the mysteries surrounding cloud based hotel property management systems (PMS), so you can discover what cloud technology really is, its pivotal role in modern businesses, and how it distinguishes itself from traditional desktop systems. Additionally, we'll delve into the compelling benefits of adopting a cloud-based PMS for hotel management, including improved accessibility, scalability, and cost-efficiency.
- [Two years. 100 Tip Sheets. Countless more insights to come!](https://visualmatrix.com/blog/two-years-100-tip-sheets-countless-more-insights-to-come/): In the fast-paced world of hospitality, staying informed and adapting to industry changes are key. Visual Matrix has made it a priority to provide hotel owners and managers with the latest insights, tips, and industry news for 100 consecutive weeks. As we celebrate our 100th weekly Tip Sheet, we’d like to take a moment to reflect on the journey, the impact it has made, and what the future holds.
- [Make Happy Guests and Boost Revenue](https://visualmatrix.com/blog/how-hotels-make-guests-happy-and-boost-revenue/): When staying at a hotel, you want to feel welcome and well taken care of from check-in to check-out. To meet guest expectations, hotels have several ways to ensure guests have a good experience that results in positive reviews and repeat stays.
- [5 ways data-driven decisions using your PMS increase hotel revenue](https://visualmatrix.com/blog/5-ways-data-driven-decisions-using-your-pms-increase-hotel-revenue/): A property management system (PMS), like Visual Matrix, offers hoteliers valuable data they can use to make decisions that will maximize their revenue and their profitability.  
- [5 Ways a Cloud-Based Property Management System (PMS) Can Increase Your Hotel’s Revenue](https://visualmatrix.com/blog/5-ways-a-cloud-based-property-management-system-pms-can-increase-your-hotels-revenue/): Cloud-based Property Management Systems (PMS), such as the Visual Matrix PMS,  have revolutionized how hoteliers manage their properties and can significantly contribute to increased revenue.
- [Let’s Help Raise Awareness of Breast Cancer This Month and Beyond](https://visualmatrix.com/blog/lets-help-raise-awareness-of-breast-cancer-this-month-and-beyond/): In the U.S., October is known as Breast Cancer Awareness Month. Knowing that women make up half the workforce in the leisure and hospitality industry, we’re determined to help spread awareness about this devastating disease that impacts so many around the world. Please join us and do what you can to help keep your staff and guests healthy, honor the brave women (and men) we’ve lost to breast cancer, and support those who are doing battle with it right now.
- [Top 9 Business Areas Hotels Should Focus on to Increase Their Success in 2024](https://visualmatrix.com/blog/top-9-business-areas-hotels-should-focus-on-to-increase-their-success-in-2024/): As market conditions continue to change in the hospitality industry, hoteliers going forward should prioritize several key areas of their business to effectively leverage the capabilities of their property management system (PMS) and increase their revenue.
- [Visual Matrix introduces a Spanish version of its Knowledge Base to increase accessibility to important self-help information for clients](https://visualmatrix.com/blog/visual-matrix-introduces-a-spanish-version-of-its-knowledge-base-to-increase-accessibility-to-important-self-help-information-for-clients/): Knowledge Base is a key support hub for clients using Visual Matrix PMS and MOP software, so we’re excited to launch a new Spanish version for those who prefer reading and learning in their native language. 
- [Top 5 Strategies for Increasing Guest Satisfaction Using Technology](https://visualmatrix.com/blog/top-5-strategies-for-increasing-guest-satisfaction-using-technology/): Leveraging technology for communication with hotel staff, including housekeepers and maintenance teams, has become crucial in the hospitality industry to enhance guest satisfaction. The right technology can enable real-time, seamless communication and coordination, helping resolve guest requests or issues promptly.
- [9 Easy Housekeeping and Maintenance Tasks Every Hotel Should Be Doing](https://visualmatrix.com/blog/9-easy-housekeeping-and-maintenance-tasks-every-hotel-should-be-doing/): Sometimes small changes to your hotel’s housekeeping and maintenance routines can have a big impact on your guest experience. They can also save you money and hassle in the long run.
- [Top 3 Reasons to Add a Housekeeping Mobile App to Your Hotel](https://visualmatrix.com/blog/top-3-reasons-to-give-your-housekeepers-mobile-app-like-mop/): Busy hotel housekeepers need the right tools to deliver on your hotel’s brand promise because what they do day in and day out directly impacts your guest experience. That's where tools like MOP 2.0, the industry-leading housekeeping and maintenance mobile app from Visual Matrix, prove to be invaluable for a hotel’s operation.
- [Why hotels should be using the total-square-footage-worked metric](https://visualmatrix.com/blog/why-hotels-should-be-using-the-total-square-footage-worked-metric/): Managing the labor needs of a hotel can be a challenge, particularly when there’s a labor shortage. One metric, the total-square-footage-worked by housekeepers, can provide critical insights about the needs of your hotel that can help you increase your efficiency, enhance your guest experience, and improve your hotel’s bottom line.
- [Mitigate Chargebacks with Visual Matrix: Strategies to Safeguard Your Hotel’s Revenue](https://visualmatrix.com/blog/mitigate-chargebacks-with-visual-matrix-strategies-to-safeguard-your-hotels-revenue/): In the dynamic landscape of the hospitality industry, hotels continually seek ways to enhance guest experiences while safeguarding their revenue streams. Chargebacks, however, can pose a significant challenge, impacting both profitability and guest satisfaction. Fortunately, Visual Matrix offers powerful strategies that hoteliers can employ to prevent chargebacks and maintain a seamless guest journey.
- [Join us in celebrating hospitality’s unsung heroes during International Housekeeping Week in September](https://visualmatrix.com/blog/join-us-in-celebrating-hospitalitys-unsung-heroes-during-international-housekeeping-week-in-september/): Founded 42 years ago, Environmental Services Week/International Housekeeping Week (its official name) is a time for us to recognize and honor the hardworking professionals who keep our hotels, office buildings, hospitals, schools, and other establishments clean and safe for us to use every day. Where would we be without them!
- [The Most Important Factor for Hotels to Get Positive Online Reviews](https://visualmatrix.com/blog/the-most-important-factor-for-hotels-to-get-positive-online-reviews/): It’s not location, location, location. It’s cleanliness, cleanliness, cleanliness. Hotel cleanliness and housekeeping are essential factors that significantly impact guest satisfaction and positive online reviews for hotels. Among the various factors that shape a guest's hotel experience, cleanliness stands out as the one that carries the most weight in the eyes of guests.
- [Make Hotel Operations Sing with 2-Way Communication Between Your PMS and Housekeeping System](https://visualmatrix.com/blog/make-hotel-operations-sing-with-2-way-communication-between-your-pms-and-housekeeping-system/): Like with people who work together, two-way communication between your hotel’s property management system (PMS) and a housekeeping and maintenance system is critical to your success. One needs to know what the other is doing and be able to adjust to changes quickly to ensure goals are met on time.
- [Visual Matrix Receives AHLA Tech Acceleration Award for Innovation in Hospitality Technology](https://visualmatrix.com/blog/visual-matrix-receives-ahla-tech-award/): We’re thrilled to have received the first annual AHLA Tech Acceleration Award at The Hospitality Show. The award recognizes our contributions to the development of the innovative HTNG Express Standard that accelerates PMS integrations from months to under a week. 
- [Why Pricing Strategies are a Summer Must for Hotels](https://visualmatrix.com/blog/why-pricing-strategies-are-a-summer-must-for-hotels/): Setting up seasonal room rates is of paramount importance for hoteliers during the summer months. Room rates serve as a critical element in maximizing revenue and optimizing occupancy levels.
- [How to Not Get Burned by Fluctuating Room Demand in the Summer](https://visualmatrix.com/blog/how-to-not-get-burned-by-fluctuating-room-demand-in-the-summer/): While the summer offers great opportunities for hotels to increase their bookings, the real challenge is maximizing the revenue you make from each room no matter the market conditions.
- [11 Tips to Heat Up Your Hotel Bookings This Summer](https://visualmatrix.com/blog/11-tips-to-heat-up-your-hotel-bookings-this-summer/): People are set to travel more than ever this summer. How will you compete for their business and get them to choose your property for their vacation stay?
- [Enhancing Safety: National Safety Month and the Power of the MOP Panic Button](https://visualmatrix.com/blog/enhancing-safety-national-safety-month-and-the-power-of-the-mop-panic-button/): National safety is the collective effort to ensure the well-being and protection of individuals within a country. It encompasses various measures and regulations implemented to prevent accidents, mitigate risks, and safeguard the welfare of citizens. Safety plays a crucial role in maintaining a secure and harmonious society, as it impacts everyone from employees to customers and the broader community
- [Two easy ways to increase your hotel’s Security and Compliance](https://visualmatrix.com/blog/two-easy-ways-to-increase-hotel-security-and-compliance/): In honor of National Safety Month in June, we wanted to share a couple of proven ways for keeping your hotel staff safe on the job and protecting your bottom line from fraudsters. 
- [Check off easy check-ins and check-outs with PMS software](https://visualmatrix.com/blog/check-off-easy-check-ins-and-check-outs-with-pms-software/): Check-ins and check-outs may be the easiest thing you do, but each one offers a great opportunity for your hotel to make the right impression on guests. 
- [Unlocking the Value: How Revenue Management Tools Make Hotel PMS Software Priceless](https://visualmatrix.com/blog/unlocking-the-value-how-revenue-management-tools-make-hotel-pms-software-priceless/): Setting the right room rate that attracts the right guest at the right time can be a full-time job for hoteliers without a full-time revenue manager on staff. But if you want to increase profitability as well as efficiency and guest satisfaction, revenue management is key. 
- [Celebrate Asian American and Pacific Islander Heritage Month with Visual Matrix](https://visualmatrix.com/blog/celebrate-asian-american-and-pacific-islander-heritage-month-with-visual-matrix/): In 2020, the U.S. census reported 20.6 million people identified as Asian American, Native Hawaiian, and Pacific Islander, making up 6.2% of the nation’s population. More amazing is their diversity. Census results found 21 different groups within the Asian population alone, and of the 59 languages used by the Census Bureau to publish it findings, 23 originated in Asia. That’s almost half!
- [How to elevate your hotel staff communication and collaboration with a PMS](https://visualmatrix.com/blog/want-to-improve-hotel-staff-communication-and-collaboration-a-pms-says-it-all/): A hotel property management system (PMS) is the central hub for a hotel’s daily operations. By its nature, it connects all your staff to what’s going on at your hotel, from reservations and housekeeping to revenue management and guest needs.
- [Why integrating a booking engine with your hotel property management software is a good idea](https://visualmatrix.com/blog/why-integrating-a-booking-engine-with-your-hotel-property-management-software-is-a-good-idea/): In today's digital age, the hospitality industry is rapidly evolving, with online bookings becoming increasingly popular among travelers. A key component of this shift is the adoption of booking engines by hotels. A booking engine on a hotel’s website or mobile app streamlines the reservation process and offers numerous other benefits as well. 
- [Making reservation notes in PMS software can help enhance your guest experience](https://visualmatrix.com/blog/making-reservation-notes-in-pms-software-can-help-enhance-your-guest-experience/): The best PMS software gives you the ability to store guest preferences and history, so your front desk staff can provide personalized service and anticipate guest needs. With a personalized approach, you can improve guest satisfaction and loyalty that can lead to more return stays and positive online reviews.
- [Reservation Management tools in Visual Matrix improve hotels organization and efficiency](https://visualmatrix.com/blog/reservation-management-tools-in-visual-matrix-improve-hotels-organization-and-efficiency/): With staffing issues continuing to plague the accommodation industry, it’s more important than ever for hotels to improve their efficiency and organization in order to maintain a good guest experience with fewer staff members. Visual Matrix PMS software offers the solution. 
- [Top 5 reasons hotels should make cleaning inspections a top priority](https://visualmatrix.com/blog/top-5-reasons-hotels-should-make-cleaning-inspections-a-top-priority/): As soon as a guest enters their room, they’re inspecting it. They’re looking to see if everything’s in order and to find what’s not. From the room’s temperature to its appearance, cleanliness and even odor, guests are the ultimate judges of your rooms and their experiences determine whether or not they’ll be coming back.
- [Visual Matrix PMS software helps you reach and market to your existing customer base](https://visualmatrix.com/blog/visual-matrix-pms-software-helps-you-reach-and-market-to-your-existing-customer-base/): Marketing to your existing customer base is easier with Property Management System (PMS) software like Visual Matrix. With our PMS, you get tools for accessing all kinds of valuable sales and marketing data in your PMS software that you can use to generate mailing lists and reach existing customers either by direct mail or email.
- [Visual Matrix enhances its Groups Availability functionality to make hotelier’s jobs easier](https://visualmatrix.com/blog/visual-matrix-enhances-its-groups-availability-functionality-to-make-hoteliers-jobs-easier/): There’s a lot that goes into managing group bookings. Hotels are always looking for ways to make the process easier. We hope our latest enhancements to our PMS software, while small in detail, will make a big difference for our hoteliers.
- [Unlock Your Guest Experience Potential with Visual Matrix and Aavgo’s New Partnership!](https://visualmatrix.com/blog/unlock-your-guest-experience-potential-with-visual-matrix-and-aavgos-new-partnership/): Dallas, TX, April 7, 2023 –– Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is excited to announce its Property Management System (PMS) software is now integrated with Aavgo and its amazing digitized hotel products, including a Virtual Front Desk Complete Solution, Staff Operations Platform, and Guest Experience App.
- [Visual Matrix PMS software now offers a more streamlined credit card process, offering numerous benefits](https://visualmatrix.com/blog/credit-card-processing/): In our ongoing efforts to provide hoteliers with tools for increased efficiency and a better guest experience, we’ve recently upgraded our PMS software to enable direct entry of guests’ credit card numbers.
- [Visual Matrix makes it easier for hotels using its Property Management System to adapt to new U.S. state tax laws for OTAs ](https://visualmatrix.com/blog/visual-matrix-adapt-to-changing-tax-laws/): In 2018, following a landmark U.S. Supreme Court case (South Dakota v. Wayfair), many U.S. states enacted marketplace facilitator laws. The laws shift the burden of collecting and remitting sales tax from the individual seller of a product to the marketplace facilitator, the e-commerce site where the product is being sold. Think Amazon and eBay, or in the case of hotel rooms, Expedia and Hotels.com.
- [Visual Matrix Join Forces with Vertical Booking to Bring Powerful Booking Engines to your hotel](https://visualmatrix.com/blog/visual-matrix-join-forces-with-vertical-booking-bring-powerful-booking-engines-to-your-hotel/): With Vertical Booking, hotels, resorts, and other accommodation providers can turn their websites into their highest-producing booking engine – without commissions. And with our new visual matrix and vertical booking integration partnership, every reservation you process through Vertical Booking will flow into your Visual Matrix PMS software and seamlessly and automatically adjust your inventory. 
- [Visual Matrix helps you secure the many benefits of wireless electronic locks](https://visualmatrix.com/blog/visual-matrix-helps-you-secure-the-many-benefits-of-wireless-electronic-locks/): The use of electronic wireless locks and especially mobile keys is becoming more widespread with a majority of hotel guests wanting contactless check-in/check-out. But guest satisfaction is just one reason to upgrade your lock and key mechanisms. 
- [Visual Matrix celebrates International Women’s Day today and every day](https://visualmatrix.com/blog/visual-matrix-celebrates-international-womens-day-today-and-every-day/): Celebrate National Women's Month with Appreciation and Support.
- [Visual Matrix is making big strides in customer support and satisfaction](https://visualmatrix.com/blog/enhanced-customer-support-increases-satisfaction/): Last year was an exciting year of change and growth for us and our hoteliers. One important area that we focused our efforts on was improving customer support for both our PMS hotel software and MOP housekeeping app.
- [Unlock Increased revenue and guest satisfaction with VenueLytics](https://visualmatrix.com/blog/unlock-increased-revenue-and-guest-satisfaction-with-venuelytics/): Visual Matrix’s new PMS integration partner offers hoteliers game-changing benefits of a comprehensive, guest experience AI platform that scales with you. Book a demo to learn how it can dramatically improve your guest engagement, free up your front desk, and raise your net promoter score and RevPAR. See the potential flexibility with the VenueLytics modules that fit your needs below. 
- [Visual Matrix holds consultant event in the Florida Keys to explore the future of innovation in hospitality](https://visualmatrix.com/blog/visual-matrix-holds-consultants-event-in-the-florida-keys-to-explore-the-future-of-innovation-in-hospitality/): https://vimeo.com/797860127/bb37449027
- [Visual Matrix partners with Prestige Hotels & Resorts in their transition to WorldHotels Collections](https://visualmatrix.com/blog/visual-matrix-partners-with-prestige-hotels-resorts-in-their-transition-to-worldhotels-collections/): Visual Matrix Partners with Prestige Hotels & Resorts in Their Transition to WorldHotels Collection, With Continued Technology Enhancements

## Pages
- [Automatic Upgrades | EasyBoost by Visual Matrix (BACK UP)](https://visualmatrix.com/automatic-upgrades-easyboost-by-visual-matrix-back-up/): Implementing hotel upselling software is one of the most effective ways to increase hotel revenue, but it is often missed because the process can feel inconsistent or difficult for staff to manage.
- [Client Experience Numbers](https://visualmatrix.com/client-experience-numbers/): If you need help using our Property Management System (PMS) software or our housekeeping and maintenance app MOP,  or have other questions about our hotel PMS support response times you can submit a ticket, chat with us, and find answers at help.visualmatrix.com.
- [Visual Matrix + Wyndham](https://visualmatrix.com/wyndham/): MOP for Wyndham hotels is already active across the majority of the Wyndham portfolio. Special Wyndham pricing makes it easy to put the full toolkit, including On-Property Alerts, to work at your property.
- [Support](https://visualmatrix.com/support/): The challenges of running a profitable hotel are constant. That's why Visual Matrix support never stops. From our online Knowledge Base and Visual Matrix University to our ticket system and the critical care we provide over the phone, we’re here, there, and everywhere, making sure you keep moving forward 24/7.
- [Visual Matrix + Best Western Hotels](https://visualmatrix.com/best-western/): Visual Matrix has been the backbone of Best Western operations since 1999 - and for good reason. Purpose-built for the way BWH properties run, with native system integrations, staff tools designed for high-turnover teams, and a support team that knows your brand standards inside and out. A quarter century of partnership means less setup, less guesswork, and a platform your whole team can rely on from day one.
- [Automatic Upgrades | EasyBoost by Visual Matrix](https://visualmatrix.com/easyboost/): Implementing hotel upselling software is one of the most effective ways to increase hotel revenue, but it is often missed because the process can feel inconsistent or difficult for staff to manage.
- [Visual Matrix + Choice](https://visualmatrix.com/choice/): MOP by Visual Matrix is a Choice Hotels qualified vendor that adds powerful housekeeping and maintenance tools to your Choice Advantage PMS, without changing the systems you already rely on. Give your staff the mobile tools they need to work faster, smarter, and just plain better. Our solutions include the latest choice hotels software to enhance your operational efficiency.
- [Integration Survey](https://visualmatrix.com/integration-survey/)
- [AAHOACON 2026](https://visualmatrix.com/aahoacon/): Run Your Hotel. Your Way. From the front desk to the back office, Visual Matrix gives hoteliers the tools to run smarter operations with intuitive technology, white-glove onboarding, and support your team can actually rely on. Why Hoteliers Choose Visual Matrix Simplicity An intuitive platform your team learns quickly and uses confidently. Connectivity Seamless integrations with the tools and interfaces your brand already relies on. Speed Faster reservations and guest interactions keep the front desk moving. Insights Real-time dashboards help GMs and owners make smarter decisions. Book a demo at AAHOACON Booth #500 – we'll fuel your freedom with a free coffee. Run Housekeeping and Maintenance in Real-Time from One Connected Tool. MOP by Visual Matrix keeps housekeeping, maintenance, and the front desk connected so rooms get cleaned, issues get fixed, and guests get checked in faster. Learn in 90 seconds + available in Spanish and English. Instant updates between teams and the PMS Connect tasks across every department Track daily performance for advanced insights Simplify lost and found process Prioritize safety with On-Property Alerts Integrates with
- [Wyndham](https://visualmatrix.com/wyndham-2026/): Daily tasks. No sweat. The housekeeping and maintenance tool hoteliers love. Streamline hotel tasksConnect front desk, housekeeping & maintenanceAutomate tasks for better guest focusData analytics for smarter decisionsOn-Property Alerts for real-time reporting & visibilityIntegrates OPERA Cloud and SynXis/Sabre Take advantage of Special Wyndham Pricing for MOP! Name(Required) First Last Property ID(Required)Email(Required) Phone(Required)Address(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country
- [Visual Matrix + Sonesta](https://visualmatrix.com/sonesta/): The modern pms for Sonesta hotels that simplifies operations, connects required systems, and helps teams deliver faster service with complete operational visibility.
- [Visual Matrix Login Announcements](https://visualmatrix.com/login-page-announcements-api-json/)
- [Hotel Safety Device | On-Property Alerts by Visual Matrix](https://visualmatrix.com/on-property-alerts/): On-Property Alerts is available through the MOP mobile app; the housekeeping and maintenance app that streamlines routine tasks and connects your entire team, to get tasks done fast. Our new suite of on-site alerts equips hotel teams with discreet, easy-to-use safety device tools to identify risk, respond safely, report concerns, and escalate appropriately-without confrontation or disruption.
- [MOP-Over-Coffee](https://visualmatrix.com/mop-over-coffee/): See how MOP connects housekeeping, maintenance, and the front desk — replacing walkie-talkies and checklists with automated, real-time workflows. Book your spot, attend a demo, and we’ll send you a coffee as a thank-you.
- [WPMS HTML Sitemap](https://visualmatrix.com/wpms-html-sitemap/): metaseo_html_sitemap
- [Privacy Policy 2025](https://visualmatrix.com/privacy-2025-12-15/): Visual Matrix (“we”, “our” or “us”) is a technology company headquartered in Richardson, Texas, which focuses on providing services to hoteliers (“Clients”).
- [Terms of Service 2025](https://visualmatrix.com/tos-2025-12-15/):  
- [Follow Money Fight Slavery Summit 2025](https://visualmatrix.com/follow-money-fight-slavery-summit-2025/): The Follow Money * Fight Slavery Summit is one of the world's largest events focused on detecting organized crime and human trafficking.
- [Best Western Offer](https://visualmatrix.com/bw-offer-2025/): Sign up for MOP in October and get a $25 Amazon gift card!  
- [Data Plus](https://visualmatrix.com/data-plus/): Data Plus delivers a powerful financial management solution designed specifically for the hospitality industry. As a proud partner of Visual Matrix, we’re making it easier than ever for hotel owners and operators to streamline back-office operations, improve financial visibility, and strengthen control.
- [MOP Savings Calculator](https://visualmatrix.com/mop-savings-calculator/): Savings Calculator The key features and capabilities of MOP help each role work smarter, faster, and better. Enter your hotel specifics and see your annual savings by role and by room! Number of Rooms Hourly Rate ($)People in the Role per day Room Attendants $ Head Housekeeper $ Maintenance $ The circular graph shows your potential annual savings per role when utilizing MOP. Hover over (or tap on mobile) any section on the graph to see dollar amounts.   Estimated Savings Breakout Annual
Per Room Room Attendants: Head Housekeeper: Maintenance: * Actual savings vary by property based on the actual use of system features. Schedule a Demo
- [MOP-Offer-Upgrade-from-paper](https://visualmatrix.com/mop-offer/): Running your hotel with separate systems - or worse, paper and walkie-talkies - makes every task harder than it has to be. It’s time to bring it all together.
- [Visual Matrix and FacturoPorTi](https://visualmatrix.com/facturo-por-ti/): FacturoPorTi offers automated invoicing that complies with Mexican tax requirements, allowing hotel guests to easily generate compliant electronic invoices at check-in or check-out. Through seamless API integration with the Visual Matrix PMS hotels in Mexico can streamline tax reporting and reduce manual workload.
- [Welcome to Easy – PMS and MOP](https://visualmatrix.com/easy-pms/): Breeze through the summer season Discover how easy it is to shine during the busy summer season with our PMS and MOP app You've got it made in the shade with the powerful simplicity of the Visual Matrix hospitality operating system. From onboarding staff to serving guests, everything's easier with our PMS and fully integrated MOP housekeeping and maintenance app. Cloud-based tech that travels with you Tools for fast staff training with EmpowerU and Porter.Manages recurring & seasonal tasks like a dream Cool features for revenue management and more Keeps housekeeping breezy and maintenance on track Tracks tasks, rooms, and lost & found without breaking a sweat Dive into all the reasons Visual Matrix is an easy choice! Schedule a demo now Name(Required) First Last Email(Required) PhonePropertiesProperty NameNumber of RoomsLocation  Add Remove
- [SMS Opt In Messaging](https://visualmatrix.com/sms-opt-in-messaging/): Mobile Phone(Required)Company
- [Choice](https://visualmatrix.com/choice-2025/): Get a Free Amazon Fire tablet when you sign up for MOP!
- [BWH Pan Europe](https://visualmatrix.com/bwh-pan-europe/): With the Visual Matrix Property Management System you get:
- [Townsquare Speaker Bio](https://visualmatrix.com/townsquare-speaker-bio/): Townsquare 2025 Speaker Details Your Name(Required)Your Bio(Required) Your Bio Headshot Image(Required)Accepted file types: jpg, png, Max. file size: 5 MB.
- [Keep what you Love, Unlock the Cloud](https://visualmatrix.com/cloud-italy/): Visual Matrix Cloud is certified by Best Western Hotels and Resorts (BWH), ensuring full compliance with brand initiatives and guest journey standards. Whether enhancing guest experiences or meeting evolving industry needs, our Cloud solution keeps your property aligned with hospitality standards.
- [Townsquare-2025-Sponsor-Details](https://visualmatrix.com/townsquare-sponsor-details/): We reckon one of these sponsorship levels will be just right for making your mark on our highly anticipated event in 2025. Contact Patty or Johnny today to get ahead of the stampede. First come, first served. Only one sponsor per business category. 
- [Client Advisory Board Application](https://visualmatrix.com/client-advisory-board-application/): Be a part of the Visual Matrix Client Advisory Board (CAB) for 2025 and play a key role in shaping the future of our PMS solutions. As a CAB member, you'll have exclusive access to a network of like-minded hoteliers, first looks at new features, and the opportunity to share your insights directly with the Visual Matrix product team.
- [Visual Matrix + Sonesta Demo + Coffee](https://visualmatrix.com/sonesta-coffee/): https://vimeo.com/992907659/bf5adb4dc0?share=copy
- [Want a free Amazon Fire tablet? – ELFA](https://visualmatrix.com/elfa-mop-tablet/): Want a FREE Amazon Fire tablet? Schedule a demo and sign up for MOP by May 31st! The easy-to-use MOP housekeeping and maintenance app pays off in all kinds of ways. Saves time and costs by streamlining hotel tasks
Connects front desk, housekeeping, and maintenance teams
Automates task management, freeing time for guest focus
Offers data analytics for informed decision-making
Panic button on every screen for added staff and guest security
Integrates with Visual Matrix or works standalone, simplifying operations Name(Required) First Last PhoneEmail(Required) PropertiesProperty NameNumber of RoomsLocation  Add RemoveAddress to Mail the Tablet to(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country
- [Best Western Annual Convention 2024 Recap](https://visualmatrix.com/best-western-2024-recap/): Charlotte, North Carolina, you were amazing! We had a blast at Best Western Annual Convention 2024, hosting a packed user session with 58 attendees eager to discuss new features and share how our enhancements have positively impacted their operations. We also promoted MOP, introduced exciting updates, and gave away cool prizes like a Hermes belt and scarf. To top it off, we celebrated with a fun-filled party featuring dancing and karaoke!
- [Fight Human Trafficking](https://visualmatrix.com/fight-human-trafficking/): Human trafficking is an attack on the world's most vulnerable people and the hospitality industry is caught in the crossfire. Visual Matrix is on a mission to do whatever it can to help raise awareness of this growing crisis and support initiatives that strengthen the efforts of hoteliers and victims to fight back.  For Example:
- [gm-letter-10oct2024](https://visualmatrix.com/gm-letter-10oct2024/): Please accept my apology on behalf of the Visual Matrix team. We issued an important software code release on Monday, October 7th at 8:00 AM CST to improve how credit card payments are captured. This release improves the timing and security of collecting payments for your hotel.
- [Want a free Amazon Fire tablet?](https://visualmatrix.com/tablet-offer-signature/): Want a FREE Amazon Fire tablet? Sign up for MOP by December 13th! The easy-to-use MOP housekeeping and maintenance app pays off in all kinds of ways. Saves time and costs by streamlining hotel tasks
Connects front desk, housekeeping, and maintenance teams
Automates task management, freeing time for guest focus
Offers data analytics for informed decision-making
Panic button on every screen for added staff and guest security
Integrates with Visual Matrix or works standalone, simplifying operations Name(Required) First Last PhoneEmail(Required) PropertiesProperty NameNumber of RoomsLocation  Add RemoveAddress to Mail the Tablet to(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country
- [Want a free Amazon Fire tablet? – THLA](https://visualmatrix.com/thla-mop-tablet/): Want a FREE Amazon Fire tablet? Sign up for MOP by December 13th! The easy-to-use MOP housekeeping and maintenance app pays off in all kinds of ways. Saves time and costs by streamlining hotel tasks
Connects front desk, housekeeping, and maintenance teams
Automates task management, freeing time for guest focus
Offers data analytics for informed decision-making
Panic button on every screen for added staff and guest security
Integrates with Visual Matrix or works standalone, simplifying operations Name(Required) First Last PhoneEmail(Required) PropertiesProperty NameNumber of RoomsLocation  Add RemoveAddress to Mail the Tablet to(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country
- [MOP: Lost & Found](https://visualmatrix.com/mop-lost-and-found/): "You can quickly set up dedicated storage areas, assign specific storage durations, and even mark items that haven't been placed in storage yet. Plus, you can upload photos of each item and track everything that's been logged on your property. That's my favorite part."
- [Want a free Amazon Fire tablet?](https://visualmatrix.com/hu-mop-tablet/): Want a FREE Amazon Fire tablet? Sign up for MOP by May 31st! The easy-to-use MOP housekeeping and maintenance app pays off in all kinds of ways. Saves time and costs by streamlining hotel tasks
Connects front desk, housekeeping, and maintenance teams
Automates task management, freeing time for guest focus
Offers data analytics for informed decision-making
Panic button on every screen for added staff and guest security
Integrates with Visual Matrix or works standalone, simplifying operations Name(Required) First Last PhoneEmail(Required) PropertiesProperty NameNumber of RoomsLocation  Add RemoveAddress to Mail the Tablet to(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country
- [MOP-Best Western Conference 2024](https://visualmatrix.com/bwcon24/): One tablet per new MOP sign-up. Requires a paid MOP subscription.Special offer for BWH valid 10/14-11/27.
- [Visual Matrix and Best Western and Canary](https://visualmatrix.com/best-western-canary/): With Best Western's new partnership with Canary, you've got the wings to take your guest journey to a higher level of operational efficiency and guest satisfaction. The only thing you're missing is a PMS that's connected to the cloud.
- [Best Western – Customer Appreciation Party – Sponsorship Opportunity](https://visualmatrix.com/bw-client-appreciation-party-sponsorship/): Please contact Johnny Morin at 469-930-4628 or j.morin@visualmatrix.com to sponsor.
- [Visual Matrix Welcome to Easy](https://visualmatrix.com/welcome-to-easy/): We understand the job of a hotelier has never been harder than it is right now.  Here's what makes our PMS a better all-in-one solution:
- [Schedule Time](https://visualmatrix.com/schedule-time/)
- [Visual Matrix – Hospitality Operating Platform](https://visualmatrix.com/elfa/): Valid only for new MOP properties.
- [Visual Matrix and Talsey](https://visualmatrix.com/talsey/): Talsey is an AI-powered guest messaging solution trained specifically for your hotel. She is designed to deliver all the results without all the hassle.
- [Visual Matrix + Sonesta](https://visualmatrix.com/sonesta25/): https://vimeo.com/992907659/bf5adb4dc0?share=copy
- [Home Testing](https://visualmatrix.com/home-testing-123/): Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
- [Women’s Innovation National Survey Results](https://visualmatrix.com/womens-hospitality-innovation-survey-results/): Just 19 percent of survey respondents said the current hotel tech stack is serving hoteliers and guests “very well,” particularly concerning operational efficiency and guest satisfaction.
- [Connect to Remote Support Session](https://visualmatrix.com/connect/): At Visual Matrix, we value the security of every client hotel. Here are some security reminders and best practices to keep in mind when working with our Client Experience team. These are also useful when receiving a call from someone claiming to be a Visual Matrix Support Product or Client Service Representative.
- [Visual Matrix and Sojern](https://visualmatrix.com/sojern/): Discover the power of the Visual Matrix and Sojern partnership - delivering unmatched traveler insights, AI-powered marketing, and a seamless guest experience to maximize your hotel's profitability.
- [Women’s Hospitality Innovation Council Survey](https://visualmatrix.com/womens-hospitality-innovation-council-survey/): Join us on our mission to bring attention to the need for collaboration in the hospitality industry to ensure hoteliers have the unified technology solutions they need to thrive in an ever-changing marketplace and provide feedback to help us build on this foundation for the future. 
- [MOP Offer – Free Coffee](https://visualmatrix.com/mop-our-gift-for-you/): Act Now and Get a Free Starbucks as Our Gift Limited time offer. No purchase required. Fill in the form below and we'll contact you soon to talk about MOP. Our $5 Starbucks offer valid for hotel properties that see a MOP demo with us! Name(Required) First Last Phone(Required)Email(Required) Property Name(Required)
- [AAHOACON24 Recap](https://visualmatrix.com/aahoacon24-recap/): Check out our AAHOACON24 recap below, which includes fun pics and videos. Stay tuned for more great insights from video interviews with hoteliers and industry experts, which will be available soon here.
- [Discover What’s in Store at AAHOACON24 with Visual Matrix: Sneak Peek!](https://visualmatrix.com/discover-whats-in-store-at-aahoacon24-with-visual-matrix-sneak-peek/): Are you attending AAHOA? Let us know by emailing s.nance@vmpms.com
- [Visual Matrix Q1 All Team Meeting](https://visualmatrix.com/visual-matrix-q1-all-team-meeting/): The Visual Matrix Q1 All Team Meeting was a dynamic event focused on collaboration, purposeful play, and team building. Guest speaker Kelly McDonald shared insights on collaboration, alongside engaging activities and discussions on our successes and future plans. The meeting was a true testament to our commitment to unity and growth.
- [Duetto](https://visualmatrix.com/duetto/): We’re excited to bring you a powerful and seamless integration with Duetto, named twice by HotelTechAwards as the world’s best revenue management system. With Duetto’s trio of flagship products combined with your Visual Matrix PMS, you have a comprehensive set of tools for optimizing your revenue strategy and boosting efficiency and profitability.
- [Focus on Guest Experience, not your Technology](https://visualmatrix.com/lp_guest_experience_pms_and_mop/): Focus on your guest experience not your technology Book a reservation in under 30 secondsFast check-in/check-outIntuitive dashboard and group functionsAutomate tasks and turn rooms quickerOpen API for smart, simple integrations Smart guest folios for fast, accurate billing Communicate in real time for better teamwork Support that never sleeps Name(Required) First Last Your Role or Title(Required)OwnerGeneral ManagerFront Desk ManagerFront DeskHousekeeping ManagerMaintenance ManagerPhone(Required)Email(Required) Property Name(Required)
- [Shadow Customs](https://visualmatrix.com/shadowcustomidscanners/): We’ve partnered with Shadow Custom ID Scanner to bring tailor-made ID scanners that further simplify your check-in process and free your team to focus more on what matters – making a great first impression on guests.
- [Hospitality Women’s Innovation Council](https://visualmatrix.com/women-hospitality-innovation-council/): Hospitality Women's Innovation Council Visual Matrix has convened a Women’s Hospitality Innovation Council, comprised of leaders from hotel brands, ownership and technology to explore an untapped resource for helping hotels tackle the most intractable challenges in today’s complex operating environment: Finding ways to leverage the power of collaboration across tech disciplines, and between technology providers, hotel owners and managers.
The Council includes hotel brand CEOs and owners, tech founders and other industry influencers whose discussions have begun to identify the logjams hindering innovation and how a new kind of collaboration can help hoteliers break through.
Led by Visual Matrix CEO and serial entrepreneur Georgine Muntz, the group also draws on learnings from industries outside hospitality to help hoteliers and tech providers push the innovation faster and with greater inclusion. ⇒ Read the press coverage in Hotel Business We welcome your participation and questions. Please complete the form below. Your Name(Required) First Last Your Title(Required) Your Company(Required) Phone(Required)Email(Required) Questions or Comments(Required) Click here to learn more about the innovative hotel solutions from Visual Matrix
- [Share Your Story](https://visualmatrix.com/share-your-story/): Do you have a remarkable hotel success story to share?
- [The Time is Now Socks](https://visualmatrix.com/the-time-is-now-socks/): Discover the PMS and housekeeping and maintenance app that puts your hotel in a prime position to conquer everyday challenges more efficiently as well as capitalize on the opportunities that lie ahead.
- [Visual Matrix Videos](https://visualmatrix.com/video/): And moving pictures are worth even more. Check out the videos below to see the Hospitality Operating System in action, and learn about how our system is right for you.
- [Elementor #17273](https://visualmatrix.com/elementor-17273/): Add Your Heading Text Here
- [Visual Matrix Celebrates 2023!](https://visualmatrix.com/visual-matrix-celebrates-2023/): Experience the energy and enthusiasm of the Visual Matrix End of Year All Team Meeting! This year, we reflected on the accomplishments of 2023, exchanged company-wide compliments, and set ambitious goals for 2024. Cheers to 2023 and another great year ahead!
- [Directful and Visual Matrix](https://visualmatrix.com/directful/): Our new PMS integration partner offers hotels powerful tools for winning back lapsed guests directly and increasing their revenue 
- [MOP Holiday Offer 2023](https://visualmatrix.com/mop-holiday-offer/): *Valid for new MOP properties only. 24 month contract, cancellation penalty waived if requested within initial 3 months of activation. Valid through 12/31/23.
- [VM Social Links](https://visualmatrix.com/vm-links/): Read the Latest from Visual Matrix
- [2024 Plan Update](https://visualmatrix.com/2024-plan-update/): NOTE: The name field below should be for the person who will be signing the agreement.
- [Make the Move to VM Cloud](https://visualmatrix.com/lock-in-pricing/): https://vimeo.com/manage/videos/946031891
- [MOP Guide](https://visualmatrix.com/guide-to-the-new-mop/): "Before MOP, using a clipboard, I had to walk all the way down the hall or to a different floor to check and see what's been completed.  With MOP I know where my housekeepers are and what they've done instantly.   I love MOP.  It saves me so much time and energy."  
- [Shine Hall of Fame](https://visualmatrix.com/shine-hall-of-fame/): Because they consistently deliver exceptional cleanliness, holding a 94% score for 14 months. Their dedication, friendliness, detail, and genuine care create spotless rooms and unforgettable guest experiences filled with pride and excellence.
- [Wyndham Global Conference 2023 Recap](https://visualmatrix.com/wyndham-global-conference-2023-recap/): Discover the excitement and insights from the Wyndham Global Conference 2023. Dive into our engaging recap to relive the highlights and memorable moments.
- [Best Western Annual Convention 2023 Recap](https://visualmatrix.com/best-western-annual-convention-2023-recap/): Honolulu, Hawaii, you've been amazing! We had a blast at Best Western Annual Convention 2023, filled with fantastic conversations at our booth and unforgettable dance sessions. Until next year, Best Western!
- [HiHotels 2023](https://visualmatrix.com/hihotels/): Running a profitable hotel is hard work and getting harder. That’s why our PMS is designed for your bottom line. With VM+, you get a patent-pending, fully integrated revenue manager, plus all the tools you need to efficiently meet every challenge from check in to return stay.
- [Customer Appreciation Party!](https://visualmatrix.com/party/): A spot has been reserved especially for you at our Visual Matrix Customer Appreciation Party!
- [VM Signature Viewer](https://visualmatrix.com/vm-signature-viewer/): {Your Name:1}{Your Title:3} | Visual Matrix PMS and MOP{Your Email Address:6} | {Your Phone Number:4}
- [VM Signature Builder](https://visualmatrix.com/vm-signature-builder/): VM Signature Builder Your Name(Required) Your Title(Required) Your Phone Number(Required) Your Email Address(Required)
- [mop-by-visualmatrix-crafted-for-best-western-august-2023](https://visualmatrix.com/mop-by-visualmatrix-crafted-for-best-western-august-2023/): Free Panic Button, when you purchase MOP by September 30th, 2023.
- [Visual Matrix and Canary](https://visualmatrix.com/canary/): By combining the powerful Visual Matrix property management system with digitalized solutions of Canary Technologies, hoteliers can now access award-winning guest management solutions.
- [MOP Guide](https://visualmatrix.com/guide-to-the-new-mop-old/): Take your routine processes mobile with MOP, the Best Housekeeping and Maintenance platform for Streamlining and optimizing your hotel's everyday tasks! MOP works with most Property Management Systems.
- [Referral Program – Thank you for attending the demo](https://visualmatrix.com/raf-attend-demo-thankyou/): Thanks again for seeing our demo. Please complete the form and we'll get your Hoodie sent to you right away.
- [Thank you for Your Referral!](https://visualmatrix.com/thank-you-for-your-referral/): Your referral has been received. Confirmation has also been sent to your email address. It means a lot that you would recommend us to a colleague!
- [Referral Program](https://visualmatrix.com/refer-a-friend/): Know a hotel that needs a better PMS or wants to give their housekeeping and maintenance teams a mobile edge?
- [Top 4 ways housekeeping apps help hotels comply with staff safety regulations](https://visualmatrix.com/the-best-housekeeping-tools-protect-hotel-staff-and-compliance/): Housekeeping tools for hotel staff, like MOP by Visual Matrix, have become increasingly important in helping hotels maintain compliance with government regulations regarding staff safety.
- [5 ways hotel owners and operators can use PMS software to add to their bottom line](https://visualmatrix.com/with-pms-software-maximizing-hotel-revenue-is-built-in/): A Property Management System (PMS) software is made up of several tools and features that together add efficiency to hotel operations. The best PMS software goes a step further by providing capabilities that not only add efficiency but also maximize a hotel’s revenue.
- [8 advancements in hotel PMS software that make owners and guests happy](https://visualmatrix.com/raise-your-guest-experience-without-raising-costs/): As technology continues to evolve and offer new, easier ways of doing things, so does Property Management System (PMS) software used by hotels.
- [The Secret of Successful Hotel Owners](https://visualmatrix.com/5-ways-pms-software-help-independent-hotel-owners-do-the-impossible/): As the hotel industry is projected to surpass pre-pandemic levels of demand1, Property Management System (PMS) software will play a pivotal role in the ability of independent hotels to compete and take advantage of improving market conditions.
- [Aavgo and Visual Matrix](https://visualmatrix.com/aavgo/): Visual Matrix's property management system and Aavgo's 360 virtual front desk have partnered to provide a comprehensive solution for hospitality businesses, combining contactless check-in, automated guest communication, and a tailored guest journey. This partnership allows for an enhanced guest experience that is secure, efficient, and cost-effective.
- [6 ways Hotel PMS Software helps front desk managers](https://visualmatrix.com/how-hotel-pms-software-helps-front-desk-managers/): Ask any Front Desk Manager whether they'd prefer all the paperwork, excel spreadsheets, and running around of days of old to the ease, control, and speed you get with Property Management Systems (PMS) today. There'd be no contest. The use of PMS software has been a huge game changer for hotels and an even bigger opportunity.
- [Visual Matrix Giveaway Terms & Conditions](https://visualmatrix.com/giveaway-terms/): THIS GIVEAWAY IS NOT AFFILIATED WITH INSTAGRAM. NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. ALL FEDERAL, STATE, LOCAL, AND MUNICIPAL LAWS AND REGULATIONS APPLY. VOID WHERE PROHIBITED.
- [bwfaq](https://visualmatrix.com/bwfaq/): Visual Matrix has been made aware of a policy change recently enacted by the Best Western Board of Directors that mandates all new connections to the Best Western Two-Way CRS interface must be installed using the BWH AutoClerk PMS.
- [Payment Processing Transition Request](https://visualmatrix.com/pptransition-request/): Payment Processing Transition Request
- [Visual Matrix and Clairvoyix](https://visualmatrix.com/clairvoyix/): Now you can have affordable, professional-level marketing capabilities fully integrated with your Visual Matrix PMS software that will increase your bookings, increase your revenue, and delight your guests.
- [Vertical Booking](https://visualmatrix.com/vertical-booking/): Booking engine
- [VenueLytics](https://visualmatrix.com/venuelytics/): Visual Matrix is proud to have VenueLytics as an integration partner. They offer the most comprehensive guest experience AI platform available for hotels, making it easier to decrease your front desk calls, respond to guest feedback in real time, and increase direct bookings and ancillary revenue.
- [National Payments and Visual Matrix](https://visualmatrix.com/np-visualmatrix/): No other merchant services provider in Canada has the hotel expertise of National Payments. In fact, hotels are their specialty, saving owners over $3 million in processing fees in the last five years alone versus previous processors.
- [Human Trafficking Awareness Month](https://visualmatrix.com/human-trafficking-awareness-month/):  
- [National Payments Means Savings](https://visualmatrix.com/national-payments/): No other merchant services provider in Canada has the hotel expertise of National Payments. In fact, hotels are their specialty, saving owners over $3 million in processing fees in the last five years alone versus previous processors.
- [What’s Your New Year’s Resolution?](https://visualmatrix.com/whats-your-new-years-resolution/): Please use the space below to share the resolutions you've made for your hotel this year. We'd like to know if there's anything on your list that we can help with either through support or with changes to our platform. Happy New Year! What is your New Years Resolution?(Required)
- [Have a Question?](https://visualmatrix.com/questions/): We have answers! Fill out the form below and we'll be right with you! In the meantime, search our knowledge base for answers to managing revenue, booking rooms, housekeeping and more!
- [Video – Customers – MOP](https://visualmatrix.com/mop-customers/): Hear their thoughts on why our Mobile Operating Platform (MOP) which connects all your departments is right for you, and then book a demo to get the latest on new features and simple pricing.
- [MOP Christmas Poem](https://visualmatrix.com/holiday-poem/)
- [MOP Language Survey – Thanks](https://visualmatrix.com/mop-language-survey-thanks/): Thank you for your feedback!
- [MOP Language Survey](https://visualmatrix.com/mop-language-survey/): What Languages do you want to see in MOP? We want MOP to be used seamlessly by all of our customers, and we also want it to be easily read too. We would appreciate your input on what languages you need to be available in the MOP app. Please take 1 minute to answer 2 questions. We appreciate your input!
- [Sales FAQs](https://visualmatrix.com/sales-faqs/): Hotel PMS Software is designed to streamline and automate the day-to-day operations of hotels, freeing up time and resources to focus on other aspects of the business.
- [Redefining the Role of the PMS in Hospitality](https://visualmatrix.com/redefining-the-role-of-the-pms-in-hospitality/): At the same time, according to Scott Curran, COO at Reneson Hotels, not all cloud-based PMS are created equal. In his view, an ideal PMS will be able to manage10 Redefining the Role of the PMS in Hospitality Through Innovation and Collaboration all of a hotel’s capabilities under one platform rather than multiple disparate tools.
- [Pricing – Visual Matrix PMS and MOP](https://visualmatrix.com/pricing/): Pay Annually & Save 10%
- [Visual Matrix and Shift4](https://visualmatrix.com/shift4/): Shift4 and Visual Matrix deliver a top-notch integration partnership with unmatched benefits for you and your guests.
- [Consultants Event RSVP](https://visualmatrix.com/consultants-event-rsvp/): Thank you for your response! More details coming soon. Thank you for your response. We will miss you!
- [Visual Matrix and TipQwik](https://visualmatrix.com/tipqwik/): TipQwik is a mobile tipping application that integrates with the Visual Matrix Hospitality Operating System, making it one of the safest and most convenient ways for guests to leave a tip.
- [Best Western Visual Matrix Mini Sessions](https://visualmatrix.com/bw-sessions/): 10:45am - Room 1- Concourse Level
- [Why Cloud?](https://visualmatrix.com/why-cloud/): Get a lot more at almost the same price as your desktop version.
- [Best Western MOP Offer 2022](https://visualmatrix.com/bw-mop-offer-2022/): * Eligibility for this offer requires signing up for MOP by no later than January 31, 2023.  For new signups only. 
- [Savings Calculator](https://visualmatrix.com/savings-calculator/): The circular graph shows your potential annual savings per role when utilizing Visual Matrix PMS and MOP. Hover over (or tap on mobile) any section on the graph to see dollar amounts.
- [MOP Product](https://visualmatrix.com/mop/): The housekeeping and maintenance app that streamlines routine tasks and connects your team, so they can get more things done, fast!
- [Email Sign up Thank you](https://visualmatrix.com/email-sign-up-thank-you/): Thank you for signing up and watch your inbox for the next Tip Sheet!
- [Demo Request Scheduled](https://visualmatrix.com/demo-request-scheduled/): Hooray! We've received your information, and we'll be in touch soon.
- [Shine Awards Nominations](https://visualmatrix.com/shine-awards-nominations/)
- [Visual Matrix and Fortis](https://visualmatrix.com/fortis/): Visual Matrix has partnered with Fortis, a leader in payment technology, to provide hotel owners with commerce tools to help maximize revenue and better connect to your guests.  Why Fortis?
- [Hotel Employees Onboarding Guide](https://visualmatrix.com/hotel-employee-guide/): Click to download
- [FAQs Desktop Pricing Policy Change](https://visualmatrix.com/faqs-desktop-pricing-policy-change/): Why is the support fee for VM Desktop changing?
- [MOP Tips and Tricks](https://visualmatrix.com/mop-tips-and-tricks/): Click to download
- [MOP by Visual Matrix Panic Button](https://visualmatrix.com/panic-button/): Emergency safety devices (ESDs) like panic buttons are in demand as more cities introduce ordinances requiring them and labor shortages leave hotel employees working alone more often. With MOP by Visual Matrix, you can give your team a panic button right on their mobile device. Just one tap and help is on the way.
- [Regulation Compliance – Panic Button from VM MOP](https://visualmatrix.com/regulation-compliance-panic-button-from-vm-mop/): https://vimeo.com/718324689
- [Integration Partners](https://visualmatrix.com/integration-partners/): Visual Matrix is Proud to support AHLA including HTNG protocols such as HTNG express.
- [Video – Cloud Update](https://visualmatrix.com/video-cloud-update/): See how all of the different elements of Visual Matrix work to deliver a better, faster and smarter experience for your entire team and guests.
- [Video – HITEC 2022](https://visualmatrix.com/video-hitec-2022/): We had a blast - check out some of the fun that we had this year, and be sure to see us next year!
- [Video -The Visual Matrix University](https://visualmatrix.com/video-empower-u/): Empower U- Visual Matrix University Check out an overview of the new Visual Matrix University, Empower U. While you will still have access to the Learning Center, Empower U will be a great new resource to provide more concise, targeted learning!
Want a more personal demo of our Mobile Operating Platform, MOP or Visual Matrix Sign Up for Empower U! Read our FAQ to learn more SCHEDULE A DEMO
- [Video – Family Fun Day 2022](https://visualmatrix.com/video-family-fun-day-2022/): We get a charge collaborating with each other, especially when the goal is having fun. If you’re all about working and playing as a team, you might like it here.
- [Referrals](https://visualmatrix.com/referrals/): Know a hotel that’s ready for a better Property Management System? Send them our way and we’ll take it from there.
- [Explore Benefits – Panic Button](https://visualmatrix.com/explore-benefits-panic-button/): https://vimeo.com/718324689
- [Explore Benefits – More Than a PMS](https://visualmatrix.com/explore-benefits-more-than-a-pms/): https://vimeo.com/687210308
- [Explore Benefits – Next Hospitality Operating System](https://visualmatrix.com/explore-benefits-next-hospitality-operating-system/): https://vimeo.com/679152838
- [Explore Benefits – Understaffed/Under pressure](https://visualmatrix.com/explore-benefits-understaffed-under-pressure/): https://vimeo.com/716922347
- [Explore Benefits – Easy to learn](https://visualmatrix.com/explore-benefits-easy-to-learn/): https://vimeo.com/716922605
- [eBook: Redefining the Role of the PMS in Hospitality](https://visualmatrix.com/ebook-redefining-the-role-of-the-pms-in-hospitality/): Presented by Visual Matrix
- [Video – Choice Conference 2022](https://visualmatrix.com/video-choice-conf-2022/): Choice Conference 2022 was amazing, we met fantastic folks, talked about the future of Hospitality Software and enjoyed making new friends and seeing old ones. Say hi next time!
- [Video – AAHOA 2022](https://visualmatrix.com/video-aahoa-2022/): We had a blast - check out some of the fun that we had this year, and be sure to see us next year!
- [Tip Sheet Newsletter Archive](https://visualmatrix.com/tip-sheet-archive/): Check out our previous Tip Sheet Newsletters, packed full of awesome tips, amazing partners, and helpful ways to get the most out of your Visual Matrix systems.
- [Video – Customers](https://visualmatrix.com/video-customers/): Hear their thoughts on why Visual Matrix is right for you, and then book a demo to get the latest on pricing and how we are the perfect partner for you.
- [Have a Tip?](https://visualmatrix.com/customertips/)
- [Video Demo: Migrate](https://visualmatrix.com/migrate/): Ready to Make the move?​

## Events
- [Best Western Annual Conference 2026](https://visualmatrix.com/blog/event/best-western-annual-conference-2026/)
- [HITEC 2026](https://visualmatrix.com/blog/event/hitec-2026/)
- [48th Annual NYU International Hospitality Industry Investment Conference (NYU IHIC)](https://visualmatrix.com/blog/event/48th-annual-nyu-international-hospitality-industry-investment-conference/)
- [No Room for Trafficking Summit 2026](https://visualmatrix.com/blog/event/no-room-for-trafficking-summit-2026/)
- [Best Western Regional East](https://visualmatrix.com/blog/event/bw-regional-east-2026/)
- [Best Western Regional Central](https://visualmatrix.com/blog/event/bw-regional-central-2026/)
- [Best Western Regional West](https://visualmatrix.com/blog/event/bw-regional-west-2026/)
- [Choice Hotels International Convention 2026](https://visualmatrix.com/blog/event/choice-hotels-international-convention-2026/)
- [ITB Berlin 2026](https://visualmatrix.com/blog/event/itb-berlin-2026/)
- [AAHOACON26](https://visualmatrix.com/blog/event/aahoacon26/)
- [HFTP and Hospitality Upgrade Executive Vendor Summit](https://visualmatrix.com/blog/event/hftp-and-hospitality-upgrade-executive-vendor-summit/)
- [2026 AAHOA HYPE Ownership Conference](https://visualmatrix.com/blog/event/2026-aahoa-hype-ownership-conference/)
- [2026 Hunter Hotel Investment Conference](https://visualmatrix.com/blog/event/2026-hunter-hotel-investment-conference/)
- [Americas Lodging Investment Summit (ALIS) 2026](https://visualmatrix.com/blog/event/alis-2026/)
- [Sales, Marketing, Revenue & Distribution Conference, hosted by BWH Hotels GB](https://visualmatrix.com/blog/event/sales-marketing-revenue-distribution-conference-hosted-by-bwh-hotels-gb/)
- [Lodging Conference](https://visualmatrix.com/blog/event/lodging-conference/)
- [No Room for Trafficking Summit](https://visualmatrix.com/blog/event/no-room-for-trafficking-summit/)
- [IDeaS Converge Client Summit](https://visualmatrix.com/blog/event/ideas-converge-client-summit/)
- [Best Western Annual Conference](https://visualmatrix.com/blog/event/best-western-annual-conference/)
- [ELFA 2025 Roundtable at Choice Hotels Annual Convention](https://visualmatrix.com/blog/event/econo-lodges-of-america-franchisee-association-conferenceelfa/)
- [Choice Annual 2025 Convention](https://visualmatrix.com/blog/event/choice-annual-2025-convention/)
- [2025 BWH Hotels Pan European Convention](https://visualmatrix.com/blog/event/2025-bwh-hotels-pan-european-convention/)
- [Hospitality Upgrade Executive Vendor Summit 2025](https://visualmatrix.com/blog/event/hospitality-upgrade-executive-vendor-summit-2025/)
- [The Hospitality Show: Texas](https://visualmatrix.com/blog/event/the-hospitality-show-texas/)
- [The Hospitality Show](https://visualmatrix.com/blog/event/the-hospitality-show-2/)
- [BITAC Independent 2025](https://visualmatrix.com/blog/event/bitac-independent-2025/)
- [The Wyndham 2025 Global Conference](https://visualmatrix.com/blog/event/the-wyndham-2025-global-conference/)
- [HITEC 2025](https://visualmatrix.com/blog/event/hitec-2025/)
- [47th Annual NYU International Hospitality Industry Investment Conference (NYU IHIC)](https://visualmatrix.com/blog/event/47th-annual-nyu-international-hospitality-industry-investment-conference-nyu-ihic/)
- [Best Western Regional (East)](https://visualmatrix.com/blog/event/best-western-regional-east/)
- [Best Western Regional (Central)](https://visualmatrix.com/blog/event/best-western-regional-central/)
- [Best Western Regional (West)](https://visualmatrix.com/blog/event/best-western-regional-west/)
- [AAHOACON25](https://visualmatrix.com/blog/event/aahoacon25/)
- [Best Western Annual Convention](https://visualmatrix.com/blog/event/best-western-annual-convention/)
- [Choice Annual Convention](https://visualmatrix.com/blog/event/choice-annual-convention-3/)
- [Best Western District Meeting – East](https://visualmatrix.com/blog/event/best-western-district-meeting-east/)
- [Best Western District Meeting – Central](https://visualmatrix.com/blog/event/best-western-district-meeting-central/)
- [Best Western District Meeting – West](https://visualmatrix.com/blog/event/best-western-district-west/)
- [Executive Vendor Summit by Hospitality Upgrade Magazine](https://visualmatrix.com/blog/event/executive-vendor-summit-by-hospitality-upgrade-magazine/)
- [AHLA- The Hospitality Show](https://visualmatrix.com/blog/event/ahla-the-hospitality-show/)
- [ForWard Annual Conference](https://visualmatrix.com/blog/event/forward-annual-conference/)
- [35th Hunter Hotel Investment Conference](https://visualmatrix.com/blog/event/35th-hunter-hotel-investment-conference/)
- [BITEC Independent](https://visualmatrix.com/blog/event/bitec-independent/)
- [AAHOACON 2024](https://visualmatrix.com/blog/event/aahoacon-2024/)
- [The Americas Lodging Investment Summit (ALIS)](https://visualmatrix.com/blog/event/the-americas-lodging-investment-summit-alis/)
- [The Hospitality Show](https://visualmatrix.com/blog/event/the-hospitality-show/)
- [AHLA ForWard Annual Conference](https://visualmatrix.com/blog/event/ahla-forward-annual-conference/)

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