âś… 1. Create Deep Cleaning Tasks in MOP
Use quiet days to tackle deep cleaning in guest rooms, hallways, public areas, and back-of-house zones. With Visual Matrix MOP, you can:
- Assign detailed cleaning tasks by area
- Standardize processes for consistency
- Monitor completion in real time
This improves cleanliness scores and increases positive guest reviews, influencing future bookings and loyalty.
đź”§ 2. Automate Preventive Maintenance
Proactive maintenance keeps your hotel running smoothly. MOP allows you to:
- Schedule recurring checks for HVAC, plumbing, appliances
- Catch issues before they impact guests
- Reduce costly service calls and comped nights
Avoid reactive repairs — set your team up for long-term savings and better guest satisfaction.
🎯 3. Update Packages & Promotions in Your PMS to Drive Future Bookings
Slow shifts offer the perfect window to review and refresh your hotel’s packages, upsells, and seasonal promotions. Use this time to:
- Analyze past package performance
- Adjust pricing, descriptions, or visuals
- Add new seasonal or local offers
Keeping your PMS promotions up to date ensures your team can sell smarter when occupancy picks up, and your offers stay relevant to changing traveler behavior.
🤝 4. Cross-Train Staff Using MOP’s Task Visibility Features
Cross-training is easier when things are calm — and MOP makes it trackable. Managers can:
- Assign practice tasks for different roles or departments
- Use task visibility to monitor progress
- Encourage skill-building across housekeeping, maintenance, or front desk
This improves team flexibility and builds confidence, so when business returns, everyone’s ready to jump in and help — without missing a beat.
đź§ą 5. Clear Out Lost & Found + Aging Tasks
Slow days are the best time to:
- Audit Lost & Found logs
- Close out old housekeeping or maintenance tasks
- Reset your task board for the busy season
A clean MOP dashboard leads to cleaner execution on hectic days.
Frequently Asked Questions (FAQs)
Hospitality Software Built for the Way Hotels Actually Operate
More than 3,000 properties in 40+ countries worldwide choose the Visual Matrix hospitality operating platform to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS supported by powerful features and key integrations that are easy to use, including revenue management with automated rate tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go. The Visual Matrix MOP housekeeping and maintenance tool automates routine tasks and streamlines communication to keep the front desk, housekeeping, and maintenance staff focused on guests It also includes a built-in panic button as an Emergency Safety Device (ESD) to help keep hotel staff from harm. For more information, visit visualmatrix.com.