Tip Sheet 131

From SOC2 to Sonesta Success

Visual Matrix Honored with 2025 Best-in-Class Hospitality Advocacy Award

Visual Matrix is proud to announce its recognition as a 2025 Best-in-Class Hospitality Advocacy Award winner by ATII and Dark Watch. This honor celebrates our commitment to using technology and hospitality to protect people and build safer communities. Watch the award moment and learn more in our newsroom.

Visual Matrix Reaches Milestone with 100 Hotels at Sonesta

Visual Matrix announces that its 100th Sonesta International Hotels property has adopted its PMS platform. Recognized as a preferred partner, Visual Matrix highlights its hotelier-first approach, 24/7 support and rapid onboarding while showcasing wide-scale adoption across full-service, extended-stay and economy segments.

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Cybersecurity Awareness Month: 10 Tips Every Hotelier Needs

This Cybersecurity Awareness Month, Visual Matrix is doubling down on security. Alongside earning our official SOC 2 certification, we’ve compiled 10 essential cybersecurity tips to help hoteliers stay protected, proactive, and in control.

Explore Security Tips

Read about SOC2

Charlie Rhodes Marks 20 Years at Visual Matrix

From startup grit to industry leadership, Charlie Rhodes has seen—and shaped—it all at Visual Matrix. Now, on his 20th anniversary, he shares five career-defining lessons every hotelier can learn from. Discover how his people-first mindset and tech-forward thinking built more than just a product, it cemented a reputation.

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Unite Your Hotel with One Seamless System

Bring your hotel operations together with MOP and Visual Matrix. This seamless integration connects your front desk, housekeeping, and maintenance teams in real time, eliminating paper, delays, and miscommunication. Boost efficiency, staff safety, and guest satisfaction with one connected system designed to keep your entire team in sync.

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