Scott Nance

Dear Valued Visual Matrix Client, On behalf of the entire Visual Matrix team, we want to extend our sincere appreciation for your continued partnership. Serving you is truly our privilege, and we are grateful for the trust you place in us to support your property’s operations every day. Your feedback, collaboration, and commitment help us

Hotel leaders have more data than ever between occupancy trends, labor reports, guest feedback, room performance, maintenance patterns, and beyond. Visual Matrix PMS and MOP already give you the tools to capture it and operationalize it. The next step is using AI to interpret what you see. ChatGPT is not a replacement for your PMS

Dallas, Texas – Visual Matrix is honored to be ranked #1 in the “Best Places to Work – Small Business” category by the Dallas Business Journal for 2025. This top recognition celebrates organizations that go above and beyond to foster a workplace built on trust, transparency, and genuine employee engagement. Among hundreds of nominated companies

The holiday season is a prime opportunity to increase bookings and maximize revenue, but only if your property is prepared. One of the most effective strategies is to create holiday-themed packages that attract guests looking for a festive experience. User Tip: Create Holiday-Themed Packages Bundle your room with over‑the‑top seasonal perks: a festive meal or

The new director will focus on product expansion with Visual Matrix’s recent acquisition of LodgingControls and its highly successful MOP product. Richardson, Texas (April 5, 2022) – Visual Matrix, an industry-leading provider of advanced hospitality operating system technology, today announced it has named Lauren Crocket as director of client experience, with a focus on its

The Visual Matrix team wants to make sure you have the resources you need to keep your property’s operations running smoothly. When questions arise, your team members need quick and easy access to answers, and Visual Matrix has a support structure to help! If your issue is noncritical/low priority with minimal business impact (i.e., feature

The Visual Matrix PMS, as part of its full hotel operating system, integrates seamlessly with several hotel technology solutions, including its most recent integration with Hospitality WiFi’s Tiered Guest Login. Now, when visiting Best Western’s U.S properties, Elite Rewards members are automatically offered a faster tier of Wi-Fi service, and other Best Western Rewards members