April 1, 2026
The Visual Matrix team invited employees to nominate outstanding women who are clients, partners, or industry leaders we work with closely. These nominations highlight women whose leadership, expertise, and dedication help hotels operate more effectively.
We’re proud to recognize and celebrate the women below for the impact they make in our industry every day.
Casey Johnson
Highlighted For
Casey is known for her hands-on approach to driving operational efficiency and ensuring her team fully leverages the platform.
Recently, Casey was one of our betas for On Property Alerts and helped us identify additional use cases for Suspicious Activity Reporting and DND – for hotels in regions prone to extreme weather (in this case, cold weather in Vermont), Casey noted that Suspicious Activity Reporting and DND monitoring can be particularly valuable during severe weather events.
During these periods, properties may experience unusual occupancy patterns or higher-than-expected room utilization as individuals seek shelter from the conditions. The feature helps staff monitor room activity and respond proactively to potential overcrowding or room-condition risks, supporting both guest safety and property standards.
Submitted by Claire Dickson, VP of Product
Nancy Chini
Highlighted For
Nancy is known for her ability to guide hotels through complex transitions with clarity and confidence. Her experience and calm leadership help owners and operators navigate brand onboarding while keeping operations running smoothly.
“She is a pleasure to work with, very knowledgeable, helpful, and consistently positive. She is well-liked by everyone at Visual Matrix as well as by the customers she has supported during Sonesta onboarding.” said Diana Batsie, Director of Sales for Visual Matrix.
Submitted by Diana Batsie, Director of Sales
Jessica Schultz
Highlighted For
Jessica is highlighted for challenging the status quo and pushing ideas forward in ways that create real momentum. She brings a collaborative mindset to everything she does, working across teams to turn ideas into meaningful progress. What sets Jessica apart is her commitment to action—she doesn’t just talk about making the industry better, she actively works to improve it. Her innovative thinking and willingness to lead change are helping shape a more thoughtful and forward-moving hospitality landscape.
Submitted by Patty Jefferson, Chief Revenue Officer
Flo Lugli
Highlighted For
She is one of the most experienced female leaders in hospitality, she is an amazing advisor to Visual Matrix and knows everyone. She is also a lot of fun and a great swimmer with the dolphins.
Flo helps advise on Visual Matrix strategy and is a great connector of people and technology.
Submitted by Georgine Muntz, Chief Executive Officer
Dipal Patel
Highlighted For
Dipal is known for her entrepreneurial spirit and ability to build both hotels and strong teams. Colleagues admire her drive, positivity, and the way she inspires people around her to move ideas into action.
As a hotel owner and developer, Dipal oversees multiple properties and focuses on operational performance, team leadership, and growth. She uses Visual Matrix to maintain visibility across properties and help her teams stay aligned on daily performance and operations.
Beyond her professional accomplishments, Dipal is deeply committed to giving back to her community, actively supporting local initiatives in Frisco. She’s also known for her genuine kindness and instinct to help others—whether it’s supporting her team or stepping in to assist someone she’s just met. That generosity is a reflection of the leadership style she brings to everything she does.
Submitted by Suchi Reddy, Chief Information Officer
Dr. Jessica Wickey Byrd
Highlighted For
Jessica is a true force for positive change, driven by a deep commitment to making the world better. She works tirelessly to bring awareness to important issues and consistently shows up with both passion and purpose. Jessica’s energy is matched by her impact—she’s not only advocating for change but actively creating it. A powerhouse in every sense, she inspires those around her to think bigger, act boldly, and contribute to something greater.
Submitted by Lauren Crocket, Chief Marketing Officer
Christy Golding
Highlighted for
Christy is widely recognized for her technical expertise and her unique ability to simplify complex systems for hotel teams. Known for her patience and strong problem-solving mindset, she is deeply committed to helping properties succeed and operate at their best.
As an Implementation Analyst at Wyndham, Christy leads a predominantly female team that guides hotels toward successful technology adoption. She plays a critical role during property launches and transitions, ensuring systems are properly configured, teams are thoroughly trained, and operations are set up for efficiency from day one.
Submitted by Abigael Blumentritt, Account Executive
Lindsay Pletch
Connection to Visual Matrix
Collaborates with Visual Matrix during property onboarding and transition support for Sonesta franchise hotels.
Known For
Lindsay is known for her organization, responsiveness, and ability to keep complex projects moving forward. Owners and teams appreciate her attention to detail and the way she helps simplify the transition process.
What She Does
As Manager of Franchise Onboarding & Transitions, Lindsay works directly with hotel teams to guide them through onboarding, systems implementation, and operational setup. Her work helps ensure that properties launching with Sonesta have the tools, processes, and support they need to succeed.
Suchi Reddy
Highlighted For
Suchi quickly joined and started improving the VM security profile. She has driven our SOC2 efforts successfully as well as driven our company towards smooth and effective Agile development. She is a great dancer and claims she is a great cook…proof needed.
She leads her team in a way that creates independence and professional growth. She usually has a smile and laugh for everyone but manages to get projects delivered and clients happy.
Patty Jefferson
Highlighted For
Patty has quickly become one of the most known and liked figures in hospitality technology business development. Everyone knows here as the “horse lady”. She has been instrumental in building our industry relationships and partnerships.
She gets to know our customers and partners and works with them to solve their problems and does it in a real and personal way.She takes more support calls than any other CRO I know.
Learn More about Visual Matrix
Visual Matrix provides property management and operational technology designed to simplify hotel operations and empower on-property teams.