Visual Matrix Partners with FLEXIPASS to Implement Digital Mobile Key Features in PMS Solutions

July 22, 2021

Leading PMS provider and award-winning mobile access provider will offer contactless experiences for hotelier guests. 

RICHARDSON, TX – July 22, 2021 – Visual Matrix, an industry-leading hotel property management software providing an all-in-one PMS, today announces the integration of Mobile Key functionalities into its PMS platform through FLEXIPASS, the Preferred Mobile Key solution for hospitality providers. In addition to providing hotel revenue management tools and staff productivity tools, Visual Matrix now ensures hoteliers can provide guests with a secure and contactless experience.

“Both of our teams knew that hoteliers today desire solutions that allow their properties to do more with less,” said CEO & Founder Patrick Lomsdalen at FLEXIPASS. “With our leading digital key technology and Visual Matrix’s award-winning PMS platform, we’ve worked together to create a unique solution that caters to their current platform.”

A fully cloud-based solution that allows guests to access a digital key in under thirty seconds, FLEXIPASS’s secure solution will be available through VM Mobile. The new mobile key feature, which includes contactless check-in and check-out services, allows hoteliers to improve guest satisfaction while simultaneously streamlining operations, equipping hoteliers operating with reduced staff the ability to divert labor otherwise spent checking in hotel guests.

“At Visual Matrix, we strive to continually offer our customers the latest in features and functionalities,” said Patty Jefferson, Vice President of Alliances & International Accounts at Visual Matrix. “We are proud to partner with FLEXIPASS, who shares similar goals. Our solution gives hoteliers the unique opportunity to not only utilize our PMS systems, but also, to further streamline their operations and boost their amenities.”

Additional guest-faces features available through VM Mobile include Guest Texting, which can automatically send welcome messages and notify guests when their room is ready for check-in. The configurable auto-response feature for common requests such as extra towels, swimming pool hours or a list of nearby restaurants saves staff time and offers instant accurate responses to guests. VM Mobile also allows hoteliers to Staff Productivity Tracking features, creating repair work orders through mobile devices. For hotel management, VM Mobile provides instant access to reports summarizing team performance along with occupancy and front desk activity.

For more information about Visual Matrix and its industry-leading PMS capabilities, please visit For super fast and intelligent digital keys please visit

About Visual Matrix
Since its inception in 2000, Visual Matrix has served the global hospitality industry as a pioneer in advanced hotel property management technology. More than just a full-featured front desk solution, the Visual Matrix all-in-one PMS also provides hoteliers with the ability to maximize profits using a comprehensive revenue analysis platform that is built directly into the PMS. Visual Matrix provides staff with an intuitive user-friendly interface and is available as either a desktop or fully cloud-based solution to suit the unique needs of any hotel business. Based in Richardson, TX, Visual Matrix is the leading PMS supplier to Best Western Hotels & Resorts and currently serves over 2,000 properties across 30 countries. For more details, please visit

About FLEXPASS Keyless Mobile Access
Since the beginning of Digital Mobile Keys, FLEXIPASS has taken a radically different approach when it comes to handling digital keys providing guests access to their room via smartphone within seconds. Focusing on the essentials needs FLEXIPASS provides a WOW experience for guests, accommodation and industry service providers. FLEXIPASS is an expert in mobile keys, providing personalized mobile-access solutions to companies all across the world. We are at the cutting edge of technology, pushing for fast, secure, and simple solutions to improve the guest experience through innovation.We are dedicated to offering the ultimate convenience and security to both guests and accommodation providers, and we pride ourselves on being at the forefront of keyless entry innovations.
We provide reliable and encrypted solutions, safeguarding your property and your guests. Whatever you’re looking for in keyless entry, we’ll have ideas and input and find the best solution to fit your unique situation.

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