Visual Matrix Introduces New Brand, New Product Plans, and More in First Half of 2022

This year we've been busy introducing lots of exciting developments in a renewed commitment to empower hospitality with an all-in-one technology solution for tackling market challenges, like labor shortages, and whatever the future may bring. Below is a quick look at what we've been up to so far this year. And we've still got six months to go!

  1. New Brand and Website – An outward sign of our renewed commitment to hoteliers 
  2. New Product Plans – One size does not fit all, so we now offer three packages: VM C (Core), VM+ (Core + more), and VM E (Enterprise)  
  3. MOP by Visual Matrix – MOP (Mobile Operating Platform) automates front desk, housekeeping, and maintenance operations and keeps teams connected and on the same page while on the go
  4. Weekly Tip Sheets – Quick, helpful tips and news emailed to our hoteliers every week
  5. First eBook – “Redefining the Role of the Property Management System in Hospitality Through Innovation and Collaboration” helps hoteliers avoid costly siloes of disparate systems by building a fully integrated tech stack 
  6. VM Community – An online community exclusively for Visual Matrix users to share ideas, learn from each other, and help guide the development of our hospitality operating system
  7. Live Chat for Support – Ideal for busy front desk staff who need instant support using Visual Matrix, so they can focus on serving guests
  8. EmpowerU – Online, classroom-style training to get new hotel staff up and running on Visual Matrix fast 
  9. Knowledge Base Expansion – We continue to grow our searchable online resource of how-to articles and videos about using Visual Matrix
  10. New Releases – We’ve been busy with our MOP to Visual Matrix PMS integration and a new no-show tracking feature to increase revenue. Coming next is the rollout of a new look and feel of Visual Matrix – new UI/UX!
  11. HTNG Express PMS Integration Spec V1.0 – We’ve developed the first direct integration between two products, using the new HTNG Express PMS Spec V1.0

Visual Matrix connects hoteliers to more features and capabilities through our growing roster of Integration Partners. Integrations are key!

How can we help?

The hotel panic button you can start using today

Los Angeles has a new ordinance that requires hotels to provide staff with a panic button. They are required to have this in place by August 12th. This will be happening nationally and Visual Matrix can help you comply, and most importantly, protect your staff.
Our Mobile Operating Platform (widely known as MOP) has been in use by hotels for years and puts panic button technology right on your smartphone or tablet.

You can activate and start using MOP instantly. It’s just as easy to train and learn. Once MOP is downloaded on a mobile device, your staff can tap the panic button anytime to alert other staff for help.
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