Training during busy season shouldn’t slow you down. MOP makes it simple to onboard new or temporary housekeeping staff quickly—with clear guides, visual steps, and tools that build confidence from the very first shift.
✨ Fast-Start Guide for New Housekeepers
Give new team members everything they need to understand the job—fast. The MOP Fast-Start Guide includes:
- Simple, step-by-step task lists
- Easy-to-read icons and visual cues
- Photos that show exactly what “done right” looks like
- A quick overview of essential housekeeping workflows
Perfect for brand-new staff or seasonal employees who need to hit the ground running.
This short, friendly video walks new housekeepers through the basics of using MOP:
- How to log in
- How to view and complete tasks
- How to understand room boards and statuses
- How to report issues or request help
It’s a fast confidence booster—and a huge time-saver for your leadership team.
About Visual Matrix
More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go. MOP automates routine tasks and streamlines communication to keep front desk, housekeeping, and maintenance staff focused on guests. It also includes a built-in panic button as an Emergency Safety Device to help keep hotel staff from harm. For more information, visit visualmatrix.com.