November 2024

Ishan Patel, owner of Sonesta ES Suites Houston, highlights the intersection of guest loyalty and profitability in his recent Hotel Business article, emphasizing how loyalty programs drive revenue. Patel illustrates the benefits of technology integration, particularly through Visual Matrix’s Property Management System (PMS) and the Sonesta Travel Pass program, which streamline loyalty enrollment and enhance […]

End-of-Year Prep: Essential VM Reports to Set Your Hotel Up for Success in the New Year  As the year wraps up, it’s crucial for hotel owners, general managers, and front desk staff to ensure everything is on track and primed for a smooth transition into the new year. With Visual Matrix reports, you have all