Product Features

Scan your way to more efficiency, security, and growth with ID Scanners

Scanning a hotel guest’s driver’s license, passport, or other identification documents at the front desk check-in offers more than convenience. ID scanners for hotels read the magnetic stripe or bar code found on government-issued IDs and automatically populate the data in your Property Management System (PMS) software.  In general, there are two types of ID scanners. […]

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Reservation Management tools in Visual Matrix improve hotels organization and efficiency

With staffing issues continuing to plague the accommodation industry, it’s more important than ever for hotels to improve their efficiency and organization in order to maintain a good guest experience with fewer staff members. Visual Matrix PMS software offers the solution.  From check in to check out and return stay, our PMS software automates all

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Visual Matrix helps you secure the many benefits of wireless electronic locks

The use of electronic wireless locks and especially mobile keys is becoming more widespread with a majority of hotel guests wanting contactless check-in/check-out. But guest satisfaction is just one reason to upgrade your lock and key mechanisms.  Wireless electronic locks came into use in the 1980s thanks to magnetic stripe (magstripe) technology that’s still in

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Visual Matrix is making big strides in customer support and satisfaction

Last year was an exciting year of change and growth for us and our hoteliers. One important area that we focused our efforts on was improving customer support for both our PMS hotel software and MOP housekeeping app. We made changes to leadership with the addition of Suchi Reddy as CIO and Lauren Crocket as Director

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