Carlie Bryant

Navigating Hotel Worker Protection Ordinance: Ensuring Fair Treatment and Compliance

In a pivotal move towards safeguarding the rights and well-being of hotel workers, the Los Angeles City Council passed a groundbreaking law on June 28, 2022. This law, known as the Hotel Worker Protection Ordinance, mandates that Los Angeles hotels must prioritize the safety and fair compensation of their employees. The ordinance aims to achieve […]

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New onscreen guidance tool makes our cloud PMS software even faster to learn and use

Hotel efficiency relies in part on how easy it is to navigate your property management system (PMS) software. The quicker hotel staff can learn and use your PMS, the quicker you can serve guests during their stay and make a good impression. Our new onscreen guidance companion, Porter, will help you do that. But first,

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Empower Your Team with This Guide to Visual Matrix Support Resources

Getting and staying ahead in the dynamic world of hospitality management requires more than just cutting-edge technology, like Visual Matrix. You need a deep understanding of your tools and resources to make the most of the technology, your team, and your guest experience. Here at Visual Matrix, we not only offer top-tier property management and

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Celebrating the Holidays with Visual Matrix: A Special Edition 

As we wrap up the year, we’re thrilled to share some holiday cheer with our incredible Visual Matrix family! We’ve asked our team members to gather some thoughts, memories, and festive moments to share for the holiday spirit.  End-of-Year Reflections  Our team took a moment to reflect on the passing year, sharing insights, challenges, and

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Maximize Your Property Management System with Everyday Reports

Running a successful hotel requires real-time insights and efficient management. Here’s a guide to essential daily reports from your property management system (PMS) that can significantly impact your operations. Daily Revenue Reports Night Audit – Start your day by reviewing the night audit to ensure accurate accounting records and increase financial control. You can find

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Unlock savings and revenue next year with these timely PMS reports.

As we close in on the end of 2023, it’s the perfect time for hoteliers to leverage property management system (PMS) reports for insights on improving and enhancing their operational efficiency in the new year. This article makes it easy to explore key year-end reports in the Visual Matrix PMS and maximize opportunities in 2024.

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Visual Matrix welcomes new integration partner Directful

Collaboration offers hotels increased revenue through a holistic approach to hotel marketing powered by advanced AI.  RICHARDSON, TX — Visual Matrix, a leader in advanced technology solutions for the hospitality industry, announced today that users of its cloud-based property management system (PMS) can now leverage the advantages offered by its new integration partner Directful, the

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Unleash the Power of Your Property Management System (PMS) Data with Visual Matrix

In the ever-evolving landscape of the hospitality industry, data has become the cornerstone of success. From optimizing revenue to enhancing guest experiences, hoteliers are increasingly reliant on data-driven insights to make informed decisions. At Visual Matrix, we understand the significance of this shift, which is why our PMS provides hoteliers with an extensive list of

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Navigating Callback Phishing: New Scam Tactics and Safety Strategies

As the year-end festivities approach, staying vigilant against evolving cyber threats is crucial. In a recent advisory report, the FBI highlighted a rising trend in callback phishing attacks, adding a new layer of sophistication to the age-old phishing technique.  The Callback Phishing Twist: A Deceptive Charge Scam  Callback phishing has taken a dangerous turn, with

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