March 2023

Visual Matrix PMS software now offers a more streamlined credit card process, offering numerous benefits

In our ongoing efforts to provide hoteliers with tools for increased efficiency and a better guest experience, we’ve recently upgraded our PMS software to enable direct entry of guests’ credit card numbers. The upgrade frees hoteliers from an old two-step process, where they had to use a PIN pad to enter credit card numbers. The […]

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Visual Matrix makes it easier for hotels using its Property Management System to adapt to new U.S. state tax laws for OTAs 

In 2018, following a landmark U.S. Supreme Court case (South Dakota v. Wayfair), many U.S. states enacted marketplace facilitator laws. The laws shift the burden of collecting and remitting sales tax from the individual seller of a product to the marketplace facilitator, the e-commerce site where the product is being sold. Think Amazon and eBay,

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Visual Matrix Join Forces with Vertical Booking to Bring Powerful Booking Engines to your hotel

With Vertical Booking, hotels, resorts, and other accommodation providers can turn their websites into their highest-producing booking engine – without commissions. And with our new visual matrix and vertical booking integration partnership, every reservation you process through Vertical Booking will flow into your Visual Matrix PMS software and seamlessly and automatically adjust your inventory.  The

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Visual Matrix helps you secure the many benefits of wireless electronic locks

The use of electronic wireless locks and especially mobile keys is becoming more widespread with a majority of hotel guests wanting contactless check-in/check-out. But guest satisfaction is just one reason to upgrade your lock and key mechanisms.  Wireless electronic locks came into use in the 1980s thanks to magnetic stripe (magstripe) technology that’s still in

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Visual Matrix celebrates International Women’s Day today and every day

Celebrate National Women’s Month with Appreciation and Support. National Women’s Month is a time to celebrate and recognize all the amazing women in the world who have made a positive impact in their respective fields. This celebration is especially important in the hospitality and hotel industry, which traditionally employs and empowers many women. At this

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Visual Matrix is making big strides in customer support and satisfaction

Last year was an exciting year of change and growth for us and our hoteliers. One important area that we focused our efforts on was improving customer support for both our PMS hotel software and MOP housekeeping app. We made changes to leadership with the addition of Suchi Reddy as CIO and Lauren Crocket as Director

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Visual Matrix ID Scanners: Scan your way to more efficiency, security, and growth

The simple action of scanning a hotel guest’s driver’s license, passport, or other identification documents at the front desk check-in offers more than convenience. ID scanners for hotels read the magnetic stripe or bar code found on government-issued IDs and automatically populate the data in your Property Management System (PMS) software.  In general, there are

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Unlock Increased revenue and guest satisfaction with VenueLytics

Visual Matrix’s new PMS integration partner offers hoteliers game-changing benefits of a comprehensive, guest experience AI platform that scales with you. Book a demo to learn how it can dramatically improve your guest engagement, free up your front desk, and raise your net promoter score and RevPAR. See the potential flexibility with the VenueLytics modules that

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