July 2025

How to Manage Hotel Employee Travel with Limited Staffing

Labor shortages continue to challenge hotel operations, especially when team members need to take well-deserved time off or travel for personal reasons. Balancing workloads while maintaining guest satisfaction becomes even more complex when staff are already stretched thin.  Whether you’re navigating summer vacations, emergency leave, or just day-to-day gaps in staffing, there are strategic ways […]

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Guardians at the Gate: How Hotels Can Lead the Fight Against Trafficking  

A Crisis Within Our Walls Human trafficking isn’t something that happens somewhere else. It’s happening here, in communities we know, and too often, it’s happening inside hotels.  According to the International Labour Organization, nearly 50 million people worldwide are trapped in modern slavery, many of which are in situations involving forced labor or sexual exploitation

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Jurny and Visual Matrix Partner to Bring Fully Autonomous Guest Experience to More Than 300,000 Hotel Rooms Worldwide

Innovation Partnership will enable fully autonomous front desk operations and next-gen guest services across more than 3,000 hotels Los Angeles, CA – July 1st, 2025 – Jurny, the leader in agentic AI for hospitality, today announced execution of an LOI with Visual Matrix, a top property management system (PMS) provider serving more than 3,000 hotels

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