January 2026

Hotel Safety Red Flags: Empowering Every Team Member to Spot the Signs

Hotel Safety Depends on Back-of-House Awareness Human trafficking awareness training is crucial in hospitality — but too often it focuses only on the front desk. Housekeeping, laundry, maintenance, and other back‑of‑house teams routinely enter guest spaces where subtle signs may first appear. January, which marks Human Trafficking Prevention Month, is the perfect time to shift […]

Hotel Safety Red Flags: Empowering Every Team Member to Spot the Signs Read More »

Supporting Hotel Operations with MOP in 2026: A Letter from our MOP Product Owner, Sara Csende

Dear Valued Hoteliers, Efficiency-Focused Operators, Housekeeping and Maintenance Leaders, and the Frontline Teams Who Keep Operations Moving, As we adjust to 2026, I want to take a moment to recognize and appreciate you, your teams, and the incredible individuals behind the scenes who keep your hotels running smoothly every day. As part of the MOP

Supporting Hotel Operations with MOP in 2026: A Letter from our MOP Product Owner, Sara Csende Read More »

Human Trafficking Prevention Month: Why Every Hotel, Every Role, Every Day Matters

January is Human Trafficking Prevention Month, and for those of us in hospitality, this is not an abstract issue. It affects real people, real hotels, and real communities. One of the most dangerous misconceptions is this: “Only certain hotels or locations are at risk.” The reality is that trafficking can occur at any property, in

Human Trafficking Prevention Month: Why Every Hotel, Every Role, Every Day Matters Read More »

Turn Slow Days Into Smart Days with MOP: 5 Revenue Boosting Tasks for Hotels

💡 Slow shifts don’t mean wasted time. MOP helps your hotel turn downtime into revenue-building strategy. ✅ 1. Create Deep Cleaning Tasks in MOP Use quiet days to tackle deep cleaning in guest rooms, hallways, public areas, and back-of-house zones. With Visual Matrix MOP, you can: Assign detailed cleaning tasks by area Standardize processes for

Turn Slow Days Into Smart Days with MOP: 5 Revenue Boosting Tasks for Hotels Read More »

Looking Ahead to 2026: A Letter from our CEO, Georgine Muntz

Dear Visual Matrix Clients, Technology Integration Partners, Industry Collaborators, and Fellow Fighters Against Human Trafficking, As we welcome a new year, I want to pause and say thank you. Thank you for your trust, your partnership, and the meaningful work we continue to do together across this industry. This past year brought real momentum. We

Looking Ahead to 2026: A Letter from our CEO, Georgine Muntz Read More »

How can we help?