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Lauren Crocket

Hotel Maintenance Debt: The Hidden Cost That’s Draining Profits

MOP, Tip Sheets /

As we approach the end of the year, hotel owners focus on budgets, initiatives, and guest experience upgrades. Yet one costly issue often goes unnoticed: maintenance debt. These unresolved maintenance tasks quietly pile up, creating operational strain—especially for housekeeping teams—just as a new year begins. Hotel maintenance debt Housekeeping operations Preventive maintenance What Is Maintenance […]

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🎄‘Tis the Season for Holiday Chargebacks: The Fortis Guide to Keeping Your Hotel Protected

Partnerships, PMS, Tip Sheets /

Holiday Readiness Chargeback prevention • Visual Matrix + Fortis Holiday Chargebacks Are Preventable — Here’s How Hotels Stay Protected The holidays bring full rooms, fast-paced check-ins, and packed reservation logs. But they also bring a rise in fraudulent charges, processing errors, and costly chargebacks. Whether it’s guests disputing charges after checkout, stolen cards sneaking through

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