PMS

Hotel Safety Depends on Back-of-House Awareness Human trafficking awareness training is crucial in hospitality — but too often it focuses only on the front desk. Housekeeping, laundry, maintenance, and other back‑of‑house teams routinely enter guest spaces where subtle signs may first appear. January, which marks Human Trafficking Prevention Month, is the perfect time to shift […]

January is Human Trafficking Prevention Month, and for those of us in hospitality, this is not an abstract issue. It affects real people, real hotels, and real communities. One of the most dangerous misconceptions is this: “Only certain hotels or locations are at risk.” The reality is that trafficking can occur at any property, in