In hospitality, every minute counts. Yet many hotels still rely on manual methods like paper checklists, walkie-talkies, and static boards that drag down both efficiency and labor costs. That is where MOP (Mobile Operating Platform) steps in to revolutionize operations, and the MOP Savings Calculator proves exactly how. Why It Matters Visual Matrix launched its […]
How Much Time Are You Really Losing Without MOP? Read More »
Seamless integration delivers enhanced reporting, daily revenue insights, and full USALI compliance Richardson, Texas, August, 2025 –Data Plus, a leading provider of financial management solutions for the hospitality industry, today announced a new Preferred Partnership with Visual Matrix, a top hotel operating platform known for its all-in-one property management system (PMS). This collaboration brings a
Labor shortages continue to challenge hotel operations, especially when team members need to take well-deserved time off or travel for personal reasons. Balancing workloads while maintaining guest satisfaction becomes even more complex when staff are already stretched thin. Whether you’re navigating summer vacations, emergency leave, or just day-to-day gaps in staffing, there are strategic ways
How to Manage Hotel Employee Travel with Limited Staffing Read More »
A Crisis Within Our Walls Human trafficking isn’t something that happens somewhere else. It’s happening here, in communities we know, and too often, it’s happening inside hotels. According to the International Labour Organization, nearly 50 million people worldwide are trapped in modern slavery, many of which are in situations involving forced labor or sexual exploitation
Guardians at the Gate: How Hotels Can Lead the Fight Against Trafficking Read More »
Innovation Partnership will enable fully autonomous front desk operations and next-gen guest services across more than 3,000 hotels Los Angeles, CA – July 1st, 2025 – Jurny, the leader in agentic AI for hospitality, today announced execution of an LOI with Visual Matrix, a top property management system (PMS) provider serving more than 3,000 hotels
June is National Safety Month, but for hotel owners and operators, safety isn’t just a seasonal concern, it’s a core part of daily hotel operations. From reducing workplace injuries to preventing guest incidents, safety directly impacts your property’s reputation, staff performance, and bottom line. Still, many hotels are relying on outdated methods such as manual
Safety Starts with Systems: The Hidden ROI of Operational Readiness Read More »
At Visual Matrix, safety isn’t just a priority; it’s a core value. Whether you’re at the front desk, behind the scenes, or managing a property, your awareness and actions play a significant role in protecting guests, coworkers, and yourself. In honor of Safety Month, we’re highlighting practical ways that Visual Matrix helps both our current
6 Ways Visual Matrix Can Help You Stay Safe This Safety Month Read More »
As the summer travel season picks up, hotels across the country are preparing for high occupancy, longer stays, and increased expectations from guests. While much attention is often placed on staffing and rate strategies, the tools and features you already have within your property management system (PMS) can quietly become your biggest summer advantage—if you
Maximize Every Summer Stay: 5 Underused Hotel Features That Drive Results Read More »
As temperatures rise and travel demand surges, the summer season presents an exciting yet challenging time for hoteliers. With families planning vacations, road trippers hitting the highways, and business blending with leisure, your hotel is likely to experience a significant uptick in guest volume. To ensure smooth operations and an exceptional guest experience, it’s critical
5 Ways to Prepare Your Hotel for Summer Travel Season Read More »
Hospitality technology innovator recognized for her contributions to advancing hospitality technology in Dallas and beyond. Dallas, May 7, 2025 – The Dallas Business Journal has selected Suchi Reddy, Chief Information Officer at Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, as one of its honorees for the 12th Annual Women
Visual Matrix now has more than 200 hotels in 39 countries outside North America, as the Best Western Premier M Four hotel gains competitive edge from Visual Matrix’s suite of operations and support tools. Fort Worth, Texas, April 24, 2025 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, announced
In the hospitality industry, caring for the planet isn’t just a trend—it’s a responsibility. With travelers increasingly seeking out sustainable experiences, hotels have a unique opportunity to make a real difference for the environment while also improving guest satisfaction and reducing long-term costs. This Earth Day, we’re spotlighting practical, impactful ways hotels can stay environmentally
Earth Day Every Day: How Hotels Can Stay Environmentally Friendly All Year Long Read More »
Richardson, Texas, April 10, 2025 – The Hospitality Women’s Innovation Council, the fastest growing women’s leadership group in the industry, has joined the Women in Hospitality Leadership Alliance to advance the cause of women and underserved communities across the industry, while collecting women’s input to enhance innovation. The Women in Hospitality Leadership Alliance was founded
Hotel housekeepers gain direct control over the lost & found process to expedite reuniting guests with their belongings. Richardson, Texas, – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is enhancing its MOP housekeeping and maintenance software tool with new Lost & Found capabilities, allowing hoteliers and guests to keep
Watch Townsquare 2025 Recap Joined by Event Co-Host Actabl, the Three-Day “Townsquare” Event Empowers Brand Leaders, Consultants and Tech Innovators to Tackle Topics Including the Need for Greater Technology Collaboration, the Fight Against Human Trafficking, and the Establishment of Women Leaders in Hospitality Fort Worth, Texas, March, 2025 – Visual Matrix, a leading provider of
The devastating California wildfires continue to impact countless lives, communities, and businesses, including the hospitality industry. As these fires rage on, there are vital ways individuals, organizations, and hotels can make a meaningful difference for those affected. How the Hotel Industry Is Helping Hotels across the region are stepping up to provide relief and support
California Wildfires: How You Can Help and How the Hotel Industry Is Making a Difference Read More »
Visual Matrix Once Again Recognized as One of Dallas’ Best Places to Work in 2024 Amid Ongoing Growth and Innovation North Texas Names Visual Matrix as a Premier Employer in Hospitality Technology Dallas, December, 2024 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, was once again recognized by the
Visual Matrix Ranks #4 Among Dallas’ Best Places to Work in 2024 Read More »
Cheers to a Great 2024 and a Bright Future! As the year draws to a close, we want to take a moment to thank you for choosing us as your trusted technology partner. Your support and collaboration have been key to our success, and we hope 2024 has been as rewarding for you as it
Celebrating Progress: A Year of Growth with Visual Matrix By Georgine Muntz Read More »
Ishan Patel, owner of Sonesta ES Suites Houston, highlights the intersection of guest loyalty and profitability in his recent Hotel Business article, emphasizing how loyalty programs drive revenue. Patel illustrates the benefits of technology integration, particularly through Visual Matrix’s Property Management System (PMS) and the Sonesta Travel Pass program, which streamline loyalty enrollment and enhance
A Hotel Business Article on Boosting Guest Loyalty with Seamless Technology Read More »
End-of-Year Prep: Essential VM Reports to Set Your Hotel Up for Success in the New Year As the year wraps up, it’s crucial for hotel owners, general managers, and front desk staff to ensure everything is on track and primed for a smooth transition into the new year. With Visual Matrix reports, you have all
Prepare Your Hotel for 2025 with Essential End-of-Year VM Reports Read More »
Diwali, also known as the Festival of Lights, will be celebrated this year on November 12. To our friends throughout the hospitality industry who celebrate, the team here at Visual Matrix wants to wish you and yours a very bright and happy Diwali celebration! If you’re unfamiliar with India’s biggest national holiday, you’re in for
Tips to help light up the world with hope this Diwali Read More »
For more information on topics discussed in this article please follow the links below to learn more Running a hotel means every department, from housekeeping to maintenance, must be in sync with the front desk. Having total visibility across these teams is essential for smooth daily operations, faster decision-making, and better guest service. Visual Matrix
For more information on topics discussed in this article please follow the links below to learn more. Preventative maintenance (PM) is a crucial aspect of hotel operations that ensures guest safety, reduces the likelihood of costly repairs, and enhances the overall guest experience. By implementing a thorough maintenance schedule and checklist, hotels can avoid potential
Preventative Maintenance in Hotels: Importance and Best Practices Read More »
Visual Matrix Supports AHLA & AHLA Foundation to Promote Human Trafficking Awareness Training, Support Alongside Expanded Access to Housekeeper Safety Buttons Hoteliers gain expanded knowledge and support in the fight against human trafficking Richardson, Texas, October 28, 2024 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is working with
In the hospitality industry, efficient room turnover is crucial for guest satisfaction and operational success. Here are some best practices to optimize housekeeping operations: Set Clear Standards and Checklists Establish consistent cleaning protocols with a checklist to ensure that no task is missed. Standardized room cleaning practices reduce errors, save time, and guarantee that rooms
Optimizing Housekeeping Operations: Best Practices for Room Turnover Efficiency Read More »
Dallas, September 18, 2024 – Talsey AI, a leading AI-powered guest communication tool, partners with Visual Matrix, a renowned property management system provider. This engagement aims to enhance the guest experiences and streamline hotel operations through smart chat technology integration. Talsey AI’s communication platform uses AI technology to enable more effective interaction between hotels and
Talsey and Visual Matrix Partner to Revolutionize Guest Communication for Hoteliers Read More »
Visual Matrix recognizes hospitality’s hardest workers with a selection of prizes all MOP housekeeping users are eligible to win Richardson, Texas, September X, 2024 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, celebrates hospitality’s hardest workers this International Housekeepers Week with its 3rd annual VM Shine Sweepstakes. As in
Guests who cause problems for hotel staff and other guests or do harm to your property can also hurt your guest experience and ultimately your reputation. You have to manage the problem as it happens, but you also have to think long-term to prevent them coming back to your hotel. Your hotel’s PMS (property management
Enhance Hotel Security with Visual Matrix: Easily Flag Unwelcome Guests Read More »
We are excited to share that CEO of Visual Matrix, Georgine Muntz, recently sat down with Hotel Management to discuss the future of hotel technology and how Visual Matrix continues to lead the charge in transforming hospitality operations. In this exclusive interview, Georgine delves into the latest advancements in property management systems (PMS) and the
At Visual Matrix, we’re dedicated to helping you streamline your hotel operations and enhance your efficiency. Our MOP 2.0 (Mobile Operating Platform) is a powerful tool that offers everything you need to manage your property effectively. To make it even easier for you to get the most out of MOP 2.0, we’ve created a series
Maximize Your Efficiency with MOP: A Preview of Our Printable Guides Read More »
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