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Hotel Safety Red Flags: Empowering Every Team Member to Spot the Signs

MOP, PMS, Tip Sheets /

Hotel Safety Depends on Back-of-House Awareness Human trafficking awareness training is crucial in hospitality — but too often it focuses only on the front desk. Housekeeping, laundry, maintenance, and other back‑of‑house teams routinely enter guest spaces where subtle signs may first appear. January, which marks Human Trafficking Prevention Month, is the perfect time to shift […]

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Supporting Hotel Operations with MOP in 2026: A Letter from our MOP Product Owner, Sara Csende

MOP, News, Product Features, Tip Sheets /

Dear Valued Hoteliers, Efficiency-Focused Operators, Housekeeping and Maintenance Leaders, and the Frontline Teams Who Keep Operations Moving, As we adjust to 2026, I want to take a moment to recognize and appreciate you, your teams, and the incredible individuals behind the scenes who keep your hotels running smoothly every day. As part of the MOP

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Human Trafficking Prevention Month: Why Every Hotel, Every Role, Every Day Matters

MOP, PMS, Tip Sheets /

January is Human Trafficking Prevention Month, and for those of us in hospitality, this is not an abstract issue. It affects real people, real hotels, and real communities. One of the most dangerous misconceptions is this: “Only certain hotels or locations are at risk.” The reality is that trafficking can occur at any property, in

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Turn Slow Days Into Smart Days with MOP: 5 Revenue Boosting Tasks for Hotels

MOP, Tip Sheets /

💡 Slow shifts don’t mean wasted time. MOP helps your hotel turn downtime into revenue-building strategy. ✅ 1. Create Deep Cleaning Tasks in MOP Use quiet days to tackle deep cleaning in guest rooms, hallways, public areas, and back-of-house zones. With Visual Matrix MOP, you can: Assign detailed cleaning tasks by area Standardize processes for

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Hotel Maintenance Debt: The Hidden Cost That’s Draining Profits

MOP, Tip Sheets /

As we approach the end of the year, hotel owners focus on budgets, initiatives, and guest experience upgrades. Yet one costly issue often goes unnoticed: maintenance debt. These unresolved maintenance tasks quietly pile up, creating operational strain—especially for housekeeping teams—just as a new year begins. Reduce with MOP Automation Read the FAQ’s Book a Demo

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Start With MOP: Get New Housekeepers Ready in Minutes, Not Hours

MOP, Uncategorized /

Training during busy season shouldn’t slow you down. MOP makes it simple to onboard new or temporary housekeeping staff quickly—with clear guides, visual steps, and tools that build confidence from the very first shift.  ✨ Fast-Start Guide for New Housekeepers  Give new team members everything they need to understand the job—fast. The MOP Fast-Start Guide

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Winter Weather Checklist: Stop Emergencies Before They Start

MOP, Uncategorized /

Cold weather always means extra work for hotel maintenance teams—frozen pipes, strained HVAC systems, leaking seals, icy walkways, and unhappy guests if things go wrong. But the good news is that most winter emergencies are preventable with a strong checklist and a little planning. Setting up preventative maintenance tasks inside your property management or mobile

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Visual Matrix Expands MOP Lost & Found Functionality to Help Hotels Connect Travelers with Misplaced Goods 

MOP, Product Features, Uncategorized /

Hotel housekeepers gain direct control over the lost & found process to expedite reuniting guests with their belongings.  Richardson, Texas, – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is enhancing its MOP housekeeping and maintenance software tool with new Lost & Found capabilities, allowing hoteliers and guests to keep

Visual Matrix Expands MOP Lost & Found Functionality to Help Hotels Connect Travelers with Misplaced Goods  Read More »

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