Scott Nance

As the summer travel season picks up, hotels across the country are preparing for high occupancy, longer stays, and increased expectations from guests. While much attention is often placed on staffing and rate strategies, the tools and features you already have within your property management system (PMS) can quietly become your biggest summer advantage—if you […]

As temperatures rise and travel demand surges, the summer season presents an exciting yet challenging time for hoteliers. With families planning vacations, road trippers hitting the highways, and business blending with leisure, your hotel is likely to experience a significant uptick in guest volume. To ensure smooth operations and an exceptional guest experience, it’s critical

Hospitality technology innovator recognized for her contributions to advancing hospitality technology in Dallas and beyond.  Dallas, May 7, 2025 – The Dallas Business Journal has selected Suchi Reddy, Chief Information Officer at Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, as one of its honorees for the 12th Annual Women

Visual Matrix now has more than 200 hotels in 39 countries outside North America, as the Best Western Premier M Four hotel gains competitive edge from Visual Matrix’s suite of operations and support tools. Fort Worth, Texas, April 24, 2025 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, announced

In the hospitality industry, caring for the planet isn’t just a trend—it’s a responsibility. With travelers increasingly seeking out sustainable experiences, hotels have a unique opportunity to make a real difference for the environment while also improving guest satisfaction and reducing long-term costs. This Earth Day, we’re spotlighting practical, impactful ways hotels can stay environmentally

Watch Townsquare 2025 Recap Joined by Event Co-Host Actabl, the Three-Day “Townsquare” Event Empowers Brand Leaders, Consultants and Tech Innovators to Tackle Topics Including the Need for Greater Technology Collaboration, the Fight Against Human Trafficking, and the Establishment of Women Leaders in Hospitality Fort Worth, Texas, March, 2025 – Visual Matrix, a leading provider of

The devastating California wildfires continue to impact countless lives, communities, and businesses, including the hospitality industry. As these fires rage on, there are vital ways individuals, organizations, and hotels can make a meaningful difference for those affected. How the Hotel Industry Is Helping Hotels across the region are stepping up to provide relief and support

For more information on topics discussed in this article please follow the links below to learn more  Running a hotel means every department, from housekeeping to maintenance, must be in sync with the front desk. Having total visibility across these teams is essential for smooth daily operations, faster decision-making, and better guest service. Visual Matrix

For more information on topics discussed in this article please follow the links below to learn more.  Preventative maintenance (PM) is a crucial aspect of hotel operations that ensures guest safety, reduces the likelihood of costly repairs, and enhances the overall guest experience. By implementing a thorough maintenance schedule and checklist, hotels can avoid potential

In the hospitality industry, efficient room turnover is crucial for guest satisfaction and operational success. Here are some best practices to optimize housekeeping operations:  Set Clear Standards and Checklists Establish consistent cleaning protocols with a checklist to ensure that no task is missed. Standardized room cleaning practices reduce errors, save time, and guarantee that rooms

Dallas, September 18, 2024 – Talsey AI, a leading AI-powered guest communication tool, partners with Visual Matrix, a renowned property management system provider. This engagement aims to enhance the guest experiences and streamline hotel operations through smart chat technology integration. Talsey AI’s communication platform uses AI technology to enable more effective interaction between hotels and

Visual Matrix recognizes hospitality’s hardest workers with a selection of prizes all MOP housekeeping users are eligible to win Richardson, Texas, September X, 2024 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, celebrates hospitality’s hardest workers this International Housekeepers Week with its 3rd annual VM Shine Sweepstakes. As in

Guests who cause problems for hotel staff and other guests or do harm to your property can also hurt your guest experience and ultimately your reputation. You have to manage the problem as it happens, but you also have to think long-term to prevent them coming back to your hotel.  Your hotel’s PMS (property management

We are excited to share that CEO of Visual Matrix, Georgine Muntz, recently sat down with Hotel Management to discuss the future of hotel technology and how Visual Matrix continues to lead the charge in transforming hospitality operations. In this exclusive interview, Georgine delves into the latest advancements in property management systems (PMS) and the

At Visual Matrix, we’re dedicated to helping you streamline your hotel operations and enhance your efficiency. Our MOP 2.0 (Mobile Operating Platform) is a powerful tool that offers everything you need to manage your property effectively. To make it even easier for you to get the most out of MOP 2.0, we’ve created a series

MOP by Visual Matrix Helps Hoteliers Achieve Efficiencies in a Strained Labor Market, Industry Adoption Grows by More than 400% Visual Matrix MOP continues to improve hotel operations, optimize guest satisfaction, and set new standards for worker safety Richardson, Texas, August 8, 2024 – Visual Matrix, a leading provider of advanced technology solutions for the

Facebook Twitter LinkedIn Email X Threads MOP is our popular housekeeping and maintenance tool hotels use to streamline their management processes and boost their efficiency. Key to users’ success with MOP as well as with our PMS (property management system) is our online support resource called Knowledge Base. It’s a large and constantly growing online

Hospitality Women’s Innovation Council Survey: Only 21 percent of hotel professionals think current hotel technology is doing a good job for hotels and guests – 91 percent see better collaboration among providers as the key to meaningful improvement More than 300 owners, managers and technologists participated in the study, Powered by Visual Matrix Richardson, Texas,

For more information on the topics featured in this article, or to learn more about Visual Matrix and or MOP, Please visit the links featured at the bottom of this article. We are glad you are here! The U.S. hotel industry is currently grappling with rising labor costs and an acute shortage of skilled workers.