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First Direct Integration in the Industry Using the New HTNG Express PMS API Specification Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is becoming a completely mobile-first platform. The company today announced the full mobile integration of its MOP housekeeping solution into its award-winning PMS, part of a comprehensive feature

Is a new era of collaboration on the way for hotels and hotel companies? It would be a big change from the singularly competitive thinking of hotels in the past, but Visual Matrix CEO Georgine Muntz makes a compelling argument in a new thought piece on hotelbusiness.com. Data plays a huge part, along with the

In a new thought leadership article featured on PhocusWire, the comprehensive daily news companion for the travel, tourism, and hospitality industry, Visual Matrix CEO Georgine Muntz reveals how you can use a high-functioning property management system to foster human connection – the driving force of successful property operations. Read PhocusWire Article

 In support of Cyber Security Awareness Month, Visual Matrix is kicking off weekly Cyber Security tips.  See our second installment below. Do you know what happens when we are rushed, behind, and a bit overwhelmed (like Suchi R, VM’s CIO who meant to send this out a week ago)? We don’t slow down enough to

Read more about our new members from the hospitalitynet press release below! Visual Matrix leadership team grows with two new executives Appointments are another example of the tech leader’s ongoing commitment to meeting the needs of hoteliers while preparing them for future success Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality

At Visual Matrix, we value the security of every client hotel. Here are some security reminders and best practices to keep in mind when working with our team. 1. Our staff only uses Zoho Assist for support. We never use TeamViewer. Support requests are delivered by email to your hotel using our ticketing system. These

 In support of Cyber Security Awareness Month, Visual Matrix is kicking off weekly Cyber Security tips.  See our first installment below. In the first installment, learn why multi-factor authentication (MFA) is a simple best practice to help prevent unwanted access to your online accounts   What is MFA and why it’s important for your cybersecurity?

The new director will focus on product expansion with Visual Matrix’s recent acquisition of LodgingControls and its highly successful MOP product. Richardson, Texas (April 5, 2022) – Visual Matrix, an industry-leading provider of advanced hospitality operating system technology, today announced it has named Lauren Crocket as director of client experience, with a focus on its

The Visual Matrix team wants to make sure you have the resources you need to keep your property’s operations running smoothly. When questions arise, your team members need quick and easy access to answers, and Visual Matrix has a support structure to help! If your issue is noncritical/low priority with minimal business impact (i.e., feature

The Visual Matrix PMS, as part of its full hotel operating system, integrates seamlessly with several hotel technology solutions, including its most recent integration with Hospitality WiFi’s Tiered Guest Login. Now, when visiting Best Western’s U.S properties, Elite Rewards members are automatically offered a faster tier of Wi-Fi service, and other Best Western Rewards members

Puzzled why your guestroom availability isn’t matching actual numbers? Unsure what’s leading to discrepancies in your reporting processes? Find the answers to placing your business back on track towards enhanced efficiency and success by signing up to receive Visual Matrix tip sheets! Our tip sheets cover a wide array of common industry challenges that can