In a new thought leadership article featured on PhocusWire, the comprehensive daily news companion for the travel, tourism, and hospitality industry, Visual Matrix CEO Georgine Muntz reveals how you can use a high-functioning property management system to foster human connection – the driving force of successful property operations. Read PhocusWire Article
In support of Cyber Security Awareness Month, Visual Matrix is kicking off weekly Cyber Security tips. See our second installment below. Do you know what happens when we are rushed, behind, and a bit overwhelmed (like Suchi R, VM’s CIO who meant to send this out a week ago)? We don’t slow down enough to
Cybersecurity Awareness: Perfecting Passwords and PINs Read More »
Read more about our new members from the hospitalitynet press release below! Visual Matrix leadership team grows with two new executives Appointments are another example of the tech leader’s ongoing commitment to meeting the needs of hoteliers while preparing them for future success Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality
Meet the newest members of our leadership team Read More »
At Visual Matrix, we value the security of every client hotel. Here are some security reminders and best practices to keep in mind when working with our team. 1. Our staff only uses Zoho Assist for support. We never use TeamViewer. Support requests are delivered by email to your hotel using our ticketing system. These
Security Reminder and Best Practices Read More »
In support of Cyber Security Awareness Month, Visual Matrix is kicking off weekly Cyber Security tips. See our first installment below. In the first installment, learn why multi-factor authentication (MFA) is a simple best practice to help prevent unwanted access to your online accounts What is MFA and why it’s important for your cybersecurity?
Visual Matrix supports Cybersecurity Awareness Month Read More »
The new director will focus on product expansion with Visual Matrix’s recent acquisition of LodgingControls and its highly successful MOP product. Richardson, Texas (April 5, 2022) – Visual Matrix, an industry-leading provider of advanced hospitality operating system technology, today announced it has named Lauren Crocket as director of client experience, with a focus on its
The Visual Matrix team wants to make sure you have the resources you need to keep your property’s operations running smoothly. When questions arise, your team members need quick and easy access to answers, and Visual Matrix has a support structure to help! If your issue is noncritical/low priority with minimal business impact (i.e., feature
The Visual Matrix PMS, as part of its full hotel operating system, integrates seamlessly with several hotel technology solutions, including its most recent integration with Hospitality WiFi’s Tiered Guest Login. Now, when visiting Best Western’s U.S properties, Elite Rewards members are automatically offered a faster tier of Wi-Fi service, and other Best Western Rewards members
Hospitality WiFi Announces Tiered Login Solution for Best Western Rewards Read More »
Puzzled why your guestroom availability isn’t matching actual numbers? Unsure what’s leading to discrepancies in your reporting processes? Find the answers to placing your business back on track towards enhanced efficiency and success by signing up to receive Visual Matrix tip sheets! Our tip sheets cover a wide array of common industry challenges that can
Visual Matrix Acquires LodgingControls as Part of Strategic Expansion to Provide the Latest in PMS Efficiency This acquisition will enable hoteliers to further streamline operations and improve employee productivity to meet growing guest expectations. November 9, 2021 – Visual Matrix, an industry-leading hotel property management PMS software company, has today announced its acquisition of LodgingControls, Inc.,
Leading PMS provider and award-winning mobile access provider will offer contactless experiences for hotelier guests. RICHARDSON, TX – July 22, 2021 – Visual Matrix, an industry-leading hotel property management software providing an all-in-one PMS, today announces the integration of Mobile Key functionalities into its PMS platform through FLEXIPASS, the Preferred Mobile Key solution for hospitality providers.
By Charlie Rhodes The travel and hospitality industry has been tested in new ways in the wake of the COVID-19 pandemic. According to the U.S. Travel Association, the travel economy experienced $492 billion in cumulative losses between March 2020 through the end of the year. Throughout the pandemic, advancements in automation and technology met the needs of
Post-COVID Choices: Choosing the Right PMS Provider Read More »
Innovator of cloud-based PMS technology provides labor resource-strapped hoteliers with advanced tools needed to effortlessly adapt to the uptick in guest bookings. RICHARDSON, TX – May 11, 2021 – – Visual Matrix, an industry-leading hotel property management software providing an all-in-one PMS, today announces the integration of hotel housekeeping productivity tracking and guest texting functionalities
RICHARDSON, TX – March 23, 2021 – Visual Matrix, an industry leading hotel property management software providing an all-in-one PMS with revenue management, channel management, and operational tools, has announced the completion of a partnership agreement with Shift4 Payments to offer enhanced payment processing capabilities to Visual Matrix PMS hotel customers. As part of the
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