Carlie Bryant

In our ongoing efforts to provide hoteliers with tools for increased efficiency and a better guest experience, we’ve recently upgraded our PMS software to enable direct entry of guests’ credit card numbers. The upgrade frees hoteliers from an old two-step process, where they had to use a PIN pad to enter credit card numbers. The

In 2018, following a landmark U.S. Supreme Court case (South Dakota v. Wayfair), many U.S. states enacted marketplace facilitator laws. The laws shift the burden of collecting and remitting sales tax from the individual seller of a product to the marketplace facilitator, the e-commerce site where the product is being sold. Think Amazon and eBay,

Take a closer look into our first annual Townsquare. To read more about what went on, scroll below! https://vimeo.com/797860127/bb37449027 This past week we welcomed a group of hotel industry consultants, partners, and leaders to our inaugural Townsquare 2023 event to see how we can work together, introduce our hospitality operating platform and innovate new ways for supporting

Visual Matrix Partners with Prestige Hotels & Resorts in Their Transition to WorldHotels Collection, With Continued Technology Enhancements Visual Matrix Grows Portfolio of Cloud-Supported Hotels by More Than 80% in 2022 Dallas, February 2, 2023 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, expanded the number of cloud-supported hotels

MOP Housekeeping App by Visual Matrix is integrated into our hotel management software and is a quick and easy way to add efficiency to a hotel’s operations. Our mobile operating platform (MOP) helps your hotel staff work faster and better on the go which can add up to savings on labor costs.  With our new online

Hotel staff who work alone in rooms are vulnerable to criminal activity, including human trafficking and forced labor. The panic button built into our mobile operating platform – MOP – can help protect them from harm.  MOP’s panic button is a type of emergency safety device (ESD) that more and more city governments are requiring

Due to the recent rise of cybersecurity threats, know that our team has your safety as our top priority. With only one method to connect remotely to your hotel computer, our staff will never ask for any sensitive data putting you or your guests at risk. Take a minute to review Visual Matrix Security measures article in our knowledge

We’re really looking forward to all the events on our calendar this year and being able to visit our awesome hotelier community in person. To see what’s on our calendar, click below and plan to stop by, or maybe we will even see you there! Click for our calendar

The reports page for VM PMS and VM MOP provides you with a great overview of what worked this year and what needs a little work. Make sure to check your numbers and make the appropriate adjustments now before 2022 is locked in. VM PMS Reports Page MOP Reports Page

See what Georgine Muntz, Visual Matrix CEO, has to say as she looks back on 2022.  As I reflect on 2022 and look forward to 2023, I realize our team has many things to celebrate and be thankful for.  My top 5 highlights from 2022 are listed below, but I hope it goes without saying

Want to know how we keep more than 3,000 properties in 30+ countries worldwide up to date with Visual Matrix and Visual Matrix MOP Mobile operating system for Housekeeping and Maintenance Management? It’s our Tip Sheets! Being a part of our tip sheets means getting the best benefits from the Visual Matrix PMS and Visual