Last year was an exciting year of change and growth for us and our hoteliers. One important area that we focused our efforts on was improving customer support for both our PMS hotel software and MOP housekeeping app. We made changes to leadership with the addition of Suchi Reddy as CIO and Lauren Crocket as Director […]
Visual Matrix is making big strides in customer support and satisfaction Read More »
Visual Matrix’s new PMS integration partner offers hoteliers game-changing benefits of a comprehensive, guest experience AI platform that scales with you. Book a demo to learn how it can dramatically improve your guest engagement, free up your front desk, and raise your net promoter score and RevPAR. See the potential flexibility with the VenueLytics modules that
Unlock Increased revenue and guest satisfaction with VenueLytics Read More »
Take a closer look into our first annual Townsquare. To read more about what went on, scroll below! https://vimeo.com/797860127/bb37449027 This past week we welcomed a group of hotel industry consultants, partners, and leaders to our inaugural Townsquare 2023 event to see how we can work together, introduce our hospitality operating platform and innovate new ways for supporting
Visual Matrix Partners with Prestige Hotels & Resorts in Their Transition to WorldHotels Collection, With Continued Technology Enhancements Visual Matrix Grows Portfolio of Cloud-Supported Hotels by More Than 80% in 2022 Dallas, February 2, 2023 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, expanded the number of cloud-supported hotels
MOP Housekeeping App by Visual Matrix is integrated into our hotel management software and is a quick and easy way to add efficiency to a hotel’s operations. Our mobile operating platform (MOP) helps your hotel staff work faster and better on the go which can add up to savings on labor costs. With our new online
New for Hotel Owners! Calculate Savings for Your Hotel Labor Costs with MOP Read More »
Hotel staff who work alone in rooms are vulnerable to criminal activity, including human trafficking and forced labor. The panic button built into our mobile operating platform – MOP – can help protect them from harm. MOP’s panic button is a type of emergency safety device (ESD) that more and more city governments are requiring
Human Trafficking Prevention Month – Is Your Staff Safe? Read More »
Due to the recent rise of cybersecurity threats, know that our team has your safety as our top priority. With only one method to connect remotely to your hotel computer, our staff will never ask for any sensitive data putting you or your guests at risk. Take a minute to review Visual Matrix Security measures article in our knowledge
Your Security is Our Priority Read More »
We’re really looking forward to all the events on our calendar this year and being able to visit our awesome hotelier community in person. To see what’s on our calendar, click below and plan to stop by, or maybe we will even see you there! Click for our calendar
See You on the Road in 2023! Read More »
The reports page for VM PMS and VM MOP provides you with a great overview of what worked this year and what needs a little work. Make sure to check your numbers and make the appropriate adjustments now before 2022 is locked in. VM PMS Reports Page MOP Reports Page
How’d You Do This Year? Read More »
See what Georgine Muntz, Visual Matrix CEO, has to say as she looks back on 2022. As I reflect on 2022 and look forward to 2023, I realize our team has many things to celebrate and be thankful for. My top 5 highlights from 2022 are listed below, but I hope it goes without saying
Visual Matrix CEO Looks Back on 2022. Read More »
With our mobile operating platform (MOP), you can automatically track the square footage that employees cover while working – a requirement by some cities and states to protect workers. The MOP special features include the ability to: Set up the total square footage of areas assigned as tasks Generate reports by individual and by tea
MOP Measures Total Square Footage Worked Read More »
Join our customers in enjoying the benefits of VM Cloud. If you want to join them this is the best time to do it! With VM cloud… Traveling is easier because you can log into your PMS or mobile app anywhere you are in the world and keep an eye on your property. You can eliminate costly server
Everyone’s Moving to the Cloud! Read More »
As hotels seek greater efficiency to lower their labor costs, Visual Matrix has launched a new online savings calculator to show how much time its PMS can save key hotel personnel and how that time adds up to reduced labor costs. Just key in how many rooms you have, how many people you have in
New Online Savings Calculator Launches on visualmatrix.com Read More »
Want to know how we keep more than 3,000 properties in 30+ countries worldwide up to date with Visual Matrix and Visual Matrix MOP Mobile operating system for Housekeeping and Maintenance Management? It’s our Tip Sheets! Being a part of our tip sheets means getting the best benefits from the Visual Matrix PMS and Visual
Visual Matrix PMS and MOP Customers! Stay Up-to-Date with Tip Sheets Read More »
First Direct Integration in the Industry Using the New HTNG Express PMS API Specification Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is becoming a completely mobile-first platform. The company today announced the full mobile integration of its MOP housekeeping solution into its award-winning PMS, part of a comprehensive feature
Is a new era of collaboration on the way for hotels and hotel companies? It would be a big change from the singularly competitive thinking of hotels in the past, but Visual Matrix CEO Georgine Muntz makes a compelling argument in a new thought piece on hotelbusiness.com. Data plays a huge part, along with the
In a new thought leadership article featured on PhocusWire, the comprehensive daily news companion for the travel, tourism, and hospitality industry, Visual Matrix CEO Georgine Muntz reveals how you can use a high-functioning property management system to foster human connection – the driving force of successful property operations. Read PhocusWire Article
In support of Cyber Security Awareness Month, Visual Matrix is kicking off weekly Cyber Security tips. See our second installment below. Do you know what happens when we are rushed, behind, and a bit overwhelmed (like Suchi R, VM’s CIO who meant to send this out a week ago)? We don’t slow down enough to
Cybersecurity Awareness: Perfecting Passwords and PINs Read More »
Read more about our new members from the hospitalitynet press release below! Visual Matrix leadership team grows with two new executives Appointments are another example of the tech leader’s ongoing commitment to meeting the needs of hoteliers while preparing them for future success Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality
Meet the newest members of our leadership team Read More »
At Visual Matrix, we value the security of every client hotel. Here are some security reminders and best practices to keep in mind when working with our team. 1. Our staff only uses Zoho Assist for support. We never use TeamViewer. Support requests are delivered by email to your hotel using our ticketing system. These
Security Reminder and Best Practices Read More »
In support of Cyber Security Awareness Month, Visual Matrix is kicking off weekly Cyber Security tips. See our first installment below. In the first installment, learn why multi-factor authentication (MFA) is a simple best practice to help prevent unwanted access to your online accounts What is MFA and why it’s important for your cybersecurity?
Visual Matrix supports Cybersecurity Awareness Month Read More »
We’re excited to announce the winners of the Shine Sweepstakes in the first-ever issue of our new MOP Tip Sheet. Click below to sign up! You’ll be able to see who won, plus you’ll get handy tips and insights about our mobile operating platform every month. Congratulations to all the winners and nominees. Keep shining
See who the lucky Shine Sweepstakes winners are! Read More »
Fortis makes it possible for users of the Visual Matrix property management system to offer more payment options to guests as the hospitality industry continues to evolve and guest expectations shift. Read Press Release Request Demo
Visual Matrix welcomes Fortis as newest PMS integration partner Read More »
We’re giving away a pair of diamond earrings and all-new Fire 7 Tablets with 3 free months of MOP!! Submissions must be received between 8/31/2022 and 9/14/2022 to be entered in the drawing. Winners will be notified via email and/or phone. Participants much provide a shipping address for the prize by 9/23/22.
There is only ONE MORE DAY to enter our Shine Sweepstakes! Read More »
We’re giving away a pair of diamond earrings and all-new Fire 7 Tablets with 3 free months of MOP!! Learn More and Enter your team!
Introducing the VM Shine Sweepstakes! Read More »
Check out these 10 online resources for all things Visual Matrix. Perfect for newcomers and a great refresher for everyone else. Welcome to Visual Matrix! Purchasing or upgrading a property management system can be quite the learning curve, we know. To alleviate any stress or questions on getting started we have compiled the top 10
The Top 10 Best Bookmarks for a Visual Matrix User! Read More »
Follow the steps in the guide to get new employees up and running as one of the team and on Visual Matrix in record time. Download to view the guide.
NEW! VM’s role-specific onboarding guide for new staff Read More »
Looking for small, easy housekeeping and maintenance routines to improve your guest experience? Check out these MOP Tips and Tricks! Read Article
See how MOP Tips and Tricks can add easy routines for a big impact Read More »
Read how Visual Matrix can help you comply with new city ordinances and keep your employees stay safe. Read Article
Visual Matrix Featured in Today’s Hotelier Safety Alert Read More »
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