People are set to travel more than ever this summer. How will you compete for their business and get them to choose your property for their vacation stay? To help get you started, here are 11 tips for making your hotel stand out from the competition and catch the eye of prospective hotel guests this […]
11 Tips to Heat Up Your Hotel Bookings This Summer Read More »
National safety is the collective effort to ensure the well-being and protection of individuals within a country. It encompasses various measures and regulations implemented to prevent accidents, mitigate risks, and safeguard the welfare of citizens. Safety plays a crucial role in maintaining a secure and harmonious society, as it impacts everyone from employees to customers
Enhancing Safety: National Safety Month and the Power of the MOP Panic Button Read More »
In honor of National Safety Month in June, we wanted to share a couple of proven ways for keeping your hotel staff safe on the job and protecting your bottom line from fraudsters. Encouraging safety in the workplace is important for any business and can take many forms. According to the National Safety Council (NSC), businesses
Two easy ways to increase your hotel’s Security and Compliance Read More »
Check-ins and check-outs may be the easiest thing you do, but each one offers a great opportunity for your hotel to make the right impression on guests. With the right PMS software, the processes of checking in and checking guests are streamlined, giving your staff more time to focus on interacting with guests face-to-face and
Check off easy check-ins and check-outs with PMS software Read More »
Setting the right room rate that attracts the right guest at the right time can be a full-time job for hoteliers without a full-time revenue manager on staff. But if you want to increase profitability as well as efficiency and guest satisfaction, revenue management is key. The best hotel property management system (PMS) software will
Unlocking the Value: How Revenue Management Tools Make Hotel PMS Software Priceless Read More »
In 2020, the U.S. census reported 20.6 million people identified as Asian American, Native Hawaiian, and Pacific Islander, making up 6.2% of the nation’s population. More amazing is their diversity. Census results found 21 different groups within the Asian population alone, and of the 59 languages used by the Census Bureau to publish it findings,
Celebrate Asian American and Pacific Islander Heritage Month with Visual Matrix Read More »
A hotel property management system (PMS) is the central hub for a hotel’s daily operations. By its nature, it connects all your staff to what’s going on at your hotel, from reservations and housekeeping to revenue management and guest needs. Advanced PMS software, like the Visual Matrix PMS, should include tools and features that address
How to elevate your hotel staff communication and collaboration with a PMS Read More »
In today’s digital age, the hospitality industry is rapidly evolving, with online bookings becoming increasingly popular among travelers. A key component of this shift is the adoption of booking engines by hotels. A booking engine on a hotel’s website or mobile app streamlines the reservation process and offers numerous other benefits as well. Here’s a
The best PMS software gives you the ability to store guest preferences and history, so your front desk staff can provide personalized service and anticipate guest needs. With a personalized approach, you can improve guest satisfaction and loyalty that can lead to more return stays and positive online reviews. Within Visual Matrix PMS software, every
Making reservation notes in PMS software can help enhance your guest experience Read More »
With staffing issues continuing to plague the accommodation industry, it’s more important than ever for hotels to improve their efficiency and organization in order to maintain a good guest experience with fewer staff members. Visual Matrix PMS software offers the solution. From check in to check out and return stay, our PMS software automates all
Reservation Management tools in Visual Matrix improve hotels organization and efficiency Read More »
As soon as a guest enters their room, they’re inspecting it. They’re looking to see if everything’s in order and to find what’s not. From the room’s temperature to its appearance, cleanliness and even odor, guests are the ultimate judges of your rooms and their experiences determine whether or not they’ll be coming back. So,
Top 5 reasons hotels should make cleaning inspections a top priority Read More »
Marketing to your existing customer base is easier with Property Management System (PMS) software like Visual Matrix. With our PMS, you get tools for accessing all kinds of valuable sales and marketing data in your PMS software that you can use to generate mailing lists and reach existing customers either by direct mail or email.
Visual Matrix PMS software helps you reach and market to your existing customer base Read More »
There’s a lot that goes into managing group bookings. Hotels are always looking for ways to make the process easier. We hope our latest enhancements to our PMS software, while small in detail, will make a big difference for our hoteliers. The enhancements we’ve made are to our Groups Availability display. A group availability display
Dallas, TX, April 7, 2023 –– Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is excited to announce its Property Management System (PMS) software is now integrated with Aavgo and its amazing digitized hotel products, including a Virtual Front Desk Complete Solution, Staff Operations Platform, and Guest Experience App. “Aavgo
Unlock Your Guest Experience Potential with Visual Matrix and Aavgo’s New Partnership! Read More »
In our ongoing efforts to provide hoteliers with tools for increased efficiency and a better guest experience, we’ve recently upgraded our PMS software to enable direct entry of guests’ credit card numbers. The upgrade frees hoteliers from an old two-step process, where they had to use a PIN pad to enter credit card numbers. The
In 2018, following a landmark U.S. Supreme Court case (South Dakota v. Wayfair), many U.S. states enacted marketplace facilitator laws. The laws shift the burden of collecting and remitting sales tax from the individual seller of a product to the marketplace facilitator, the e-commerce site where the product is being sold. Think Amazon and eBay,
With Vertical Booking, hotels, resorts, and other accommodation providers can turn their websites into their highest-producing booking engine – without commissions. And with our new visual matrix and vertical booking integration partnership, every reservation you process through Vertical Booking will flow into your Visual Matrix PMS software and seamlessly and automatically adjust your inventory. The
The use of electronic wireless locks and especially mobile keys is becoming more widespread with a majority of hotel guests wanting contactless check-in/check-out. But guest satisfaction is just one reason to upgrade your lock and key mechanisms. Wireless electronic locks came into use in the 1980s thanks to magnetic stripe (magstripe) technology that’s still in
Visual Matrix helps you secure the many benefits of wireless electronic locks Read More »
Celebrate National Women’s Month with Appreciation and Support. National Women’s Month is a time to celebrate and recognize all the amazing women in the world who have made a positive impact in their respective fields. This celebration is especially important in the hospitality and hotel industry, which traditionally employs and empowers many women. At this
Visual Matrix celebrates International Women’s Day today and every day Read More »
Last year was an exciting year of change and growth for us and our hoteliers. One important area that we focused our efforts on was improving customer support for both our PMS hotel software and MOP housekeeping app. We made changes to leadership with the addition of Suchi Reddy as CIO and Lauren Crocket as Director
Visual Matrix is making big strides in customer support and satisfaction Read More »
Visual Matrix’s new PMS integration partner offers hoteliers game-changing benefits of a comprehensive, guest experience AI platform that scales with you. Book a demo to learn how it can dramatically improve your guest engagement, free up your front desk, and raise your net promoter score and RevPAR. See the potential flexibility with the VenueLytics modules that
Unlock Increased revenue and guest satisfaction with VenueLytics Read More »
Take a closer look into our first annual Townsquare. To read more about what went on, scroll below! https://vimeo.com/797860127/bb37449027 This past week we welcomed a group of hotel industry consultants, partners, and leaders to our inaugural Townsquare 2023 event to see how we can work together, introduce our hospitality operating platform and innovate new ways for supporting
Visual Matrix Partners with Prestige Hotels & Resorts in Their Transition to WorldHotels Collection, With Continued Technology Enhancements Visual Matrix Grows Portfolio of Cloud-Supported Hotels by More Than 80% in 2022 Dallas, February 2, 2023 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, expanded the number of cloud-supported hotels
MOP Housekeeping App by Visual Matrix is integrated into our hotel management software and is a quick and easy way to add efficiency to a hotel’s operations. Our mobile operating platform (MOP) helps your hotel staff work faster and better on the go which can add up to savings on labor costs. With our new online
New for Hotel Owners! Calculate Savings for Your Hotel Labor Costs with MOP Read More »
Hotel staff who work alone in rooms are vulnerable to criminal activity, including human trafficking and forced labor. The panic button built into our mobile operating platform – MOP – can help protect them from harm. MOP’s panic button is a type of emergency safety device (ESD) that more and more city governments are requiring
Human Trafficking Prevention Month – Is Your Staff Safe? Read More »
Due to the recent rise of cybersecurity threats, know that our team has your safety as our top priority. With only one method to connect remotely to your hotel computer, our staff will never ask for any sensitive data putting you or your guests at risk. Take a minute to review Visual Matrix Security measures article in our knowledge
Your Security is Our Priority Read More »
We’re really looking forward to all the events on our calendar this year and being able to visit our awesome hotelier community in person. To see what’s on our calendar, click below and plan to stop by, or maybe we will even see you there! Click for our calendar
See You on the Road in 2023! Read More »
The reports page for VM PMS and VM MOP provides you with a great overview of what worked this year and what needs a little work. Make sure to check your numbers and make the appropriate adjustments now before 2022 is locked in. VM PMS Reports Page MOP Reports Page
How’d You Do This Year? Read More »
See what Georgine Muntz, Visual Matrix CEO, has to say as she looks back on 2022. As I reflect on 2022 and look forward to 2023, I realize our team has many things to celebrate and be thankful for. My top 5 highlights from 2022 are listed below, but I hope it goes without saying
Visual Matrix CEO Looks Back on 2022. Read More »
With our mobile operating platform (MOP), you can automatically track the square footage that employees cover while working – a requirement by some cities and states to protect workers. The MOP special features include the ability to: Set up the total square footage of areas assigned as tasks Generate reports by individual and by tea
MOP Measures Total Square Footage Worked Read More »
