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Property level data from Visual Matrix PMS is now accessible through the Hapi Integration Platform, and Sonesta International is already capitalizing by delivering real-time data into their Customer Data Platform. For more information, on the Hapi and Visual Matrix partnership, or to schedule a demo, please visit the links featured below. MIAMI and DALLAS, June

The Women’s Innovation Council, Powered by Visual Matrix, Is Soliciting Survey Feedback to Improve Future Meetings and Continued Industry Outreach Richardson, Texas, May 29, 2024 – The Women’s Innovation Council, a working group of industry leaders and experts throughout the hospitality industry, is seeking feedback from hoteliers and hospitality technologists to improve future meetings and

In today’s globalized world, catering to diverse clientele is paramount for hotels seeking to maximize guest satisfaction and operational efficiency. One crucial aspect of this endeavor is ensuring that your property management system (PMS) offers comprehensive language support, including Spanish and other languages. Let’s delve into why having a PMS with Spanish and multi-language options

In the fast-paced hospitality industry, ensuring smooth operations and guest satisfaction is paramount. With the Visual Matrix Mobile Operating Platform (MOP), managing housekeeping and maintenance tasks becomes a breeze, empowering hoteliers to streamline processes and deliver exceptional guest experiences. Understanding Tasks in MOP MOP encompasses a wide range of housekeeping and maintenance activities aimed at

In the wake of increased emphasis on staff safety and compliance with safety ordinances in cities such as Los Angeles, California, hotels are turning to innovative solutions to enhance security measures. One such solution gaining traction is the Visual Matrix, Mobile Operating Platform’s (MOP) Panic Button feature. This feature offers a simple yet effective way

As Earth Day approaches, hotels around the world are seeking ways to minimize their environmental impact and contribute to sustainability efforts. From reducing waste to conserving energy, here are ten actionable steps your hotel can take to support the environment this Earth Day and beyond. 1. Implement Recycling Programs: Set up recycling bins in guest

Dallas, TX – Visual Matrix is proud to announce its integration with Duetto and its flagship revenue management products: GameChanger, ScoreBoard, and BlockBuster, which is a significant advancement in the hospitality technology sector. This partnership marries Visual Matrix’s robust property management system (PMS) and Mobile Operating Platform (MOP) with Duetto’s cutting-edge revenue management solutions, setting

Visual Matrix is considered a pioneering property management system (PMS), because it offers more than the basic functionality you’d expect. You also get many fully integrated tools and capabilities that work seamlessly to optimize your property’s operations and your bottom line. One of the most strategic and important tools for a busy hotelier that’s included

One of the easiest ways to take your hotel’s operations to the next level of efficiency is to equip your team with MOP, the powerful mobile housekeeping and maintenance app for getting more done in less time every day. MOP streamlines and automates a hotel’s routine tasks and keeps staff connected to each other and

In the fast-paced hospitality industry, time is of the essence. Hoteliers constantly seek ways to optimize operations, streamline workflows, and reduce costs without compromising guest satisfaction. One innovative solution revolutionizing hotel management is adopting mobile housekeeping and maintenance apps. These apps offer a wide range of features and functionalities designed to enhance efficiency, productivity, and

RICHARDSON, TX –– Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is proud to announce the creation of the Women’s Hospitality Innovation Council, bringing together senior-level female leaders and others from across the industry to do what they do best: solve problems.   “Women are good at solving common problems and

Effective revenue management is essential for hotel success in the competitive hospitality industry. A robust property management system (PMS) is crucial in optimizing revenue strategies and achieving financial objectives. Here are three key ways your hotel PMS can empower revenue management:  Streamlined Rate Optimization A hotel PMS simplifies the complex rate optimization process, enabling you

In a pivotal move towards safeguarding the rights and well-being of hotel workers, the Los Angeles City Council passed a groundbreaking law on June 28, 2022. This law, known as the Hotel Worker Protection Ordinance, mandates that Los Angeles hotels must prioritize the safety and fair compensation of their employees. The ordinance aims to achieve

Getting and staying ahead in the dynamic world of hospitality management requires more than just cutting-edge technology, like Visual Matrix. You need a deep understanding of your tools and resources to make the most of the technology, your team, and your guest experience. Here at Visual Matrix, we not only offer top-tier property management and

As we wrap up the year, we’re thrilled to share some holiday cheer with our incredible Visual Matrix family! We’ve asked our team members to gather some thoughts, memories, and festive moments to share for the holiday spirit.  End-of-Year Reflections  Our team took a moment to reflect on the passing year, sharing insights, challenges, and

Running a successful hotel requires real-time insights and efficient management. Here’s a guide to essential daily reports from your property management system (PMS) that can significantly impact your operations. Daily Revenue Reports Night Audit – Start your day by reviewing the night audit to ensure accurate accounting records and increase financial control. You can find

Dear Valued Clients, The Visual Matrix team is busy wrapping up a big year of progress and change. During 2023, we welcomed hundreds of new customers to our family and enjoyed serving our 20,000+ users worldwide. We were honored to be named a top place to work, at #6 in the Dallas Business Journal 2023

As we close in on the end of 2023, it’s the perfect time for hoteliers to leverage property management system (PMS) reports for insights on improving and enhancing their operational efficiency in the new year. This article makes it easy to explore key year-end reports in the Visual Matrix PMS and maximize opportunities in 2024.

Collaboration offers hotels increased revenue through a holistic approach to hotel marketing powered by advanced AI.  RICHARDSON, TX — Visual Matrix, a leader in advanced technology solutions for the hospitality industry, announced today that users of its cloud-based property management system (PMS) can now leverage the advantages offered by its new integration partner Directful, the

In the ever-evolving landscape of the hospitality industry, data has become the cornerstone of success. From optimizing revenue to enhancing guest experiences, hoteliers are increasingly reliant on data-driven insights to make informed decisions. At Visual Matrix, we understand the significance of this shift, which is why our PMS provides hoteliers with an extensive list of

As the year-end festivities approach, staying vigilant against evolving cyber threats is crucial. In a recent advisory report, the FBI highlighted a rising trend in callback phishing attacks, adding a new layer of sophistication to the age-old phishing technique.  The Callback Phishing Twist: A Deceptive Charge Scam  Callback phishing has taken a dangerous turn, with

In an era where the hospitality industry never stops evolving, staying ahead of the curve is essential for hotels aiming to maximize their profitability. Adopting a cloud-based hotel property management system (PMS) is the ideal solution that makes it easier to do just that.     When you start looking at the financial benefits of embracing a

Many hotels strategically decide to replace their traditional desktop-based systems with cloud-based hotel property management systems (PMS) because they offer many benefits, including improved efficiency, accessibility, and cost-effectiveness. But how do you leap to the cloud? In this article, you’ll learn key best practices for success and why making the switch is the right move.  The

Technological innovation continues at pace, providing new and valuable opportunities for business growth and success. Thanks to technology, the hotel industry has experienced a profound transformation in the way properties are managed. One of the most significant advancements is the shift from traditional desktop-based hotel management systems to cloud-based PMS solutions.   In this article, we’re

RICHARDSON, TX –– Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, announced today that the Dallas Business Journal named it one of the Best Places to Work in North Texas. The prestigious annual award honors the top workplaces across Dallas-Fort Worth and the broader North Texas region. The winning companies

The hospitality industry is no stranger to an ever-evolving landscape of technology. However, the advent of cloud computing has significantly transformed how hotels manage their operations – for the better. In this comprehensive guide, we unravel the mysteries surrounding cloud-based hotel property management systems (PMS), so you can discover what cloud technology really is, its

In the fast-paced world of hospitality, staying informed and adapting to industry changes are key. Visual Matrix has made it a priority to provide hotel owners and managers with the latest insights, tips, and industry news for 100 consecutive weeks. As we celebrate our 100th weekly Tip Sheet, we’d like to take a moment to