We’re thrilled to have received the first annual AHLA Tech Acceleration Award at The Hospitality Show. The award recognizes our contributions to the development of the innovative HTNG Express Standard that accelerates PMS integrations from months to under a week. “Visual Matrix is an honorable winner of the first AHLA Tech Acceleration Award,” said AHLA […]
Setting up seasonal room rates is of paramount importance for hoteliers during the summer months. Room rates serve as a critical element in maximizing revenue and optimizing occupancy levels. The process involves carefully analyzing market demand, competitor rates, and historical data to successfully set your room rates that will capture the willingness of travelers to
Why Pricing Strategies are a Summer Must for Hotels Read More »
While the summer offers great opportunities for hotels to increase their bookings, the real challenge is maximizing the revenue you make from each room no matter the market conditions. The best revenue management tools, like Revenue Management LIVE! included with the Visual Matrix Property Management System (PMS), make the job easy by doing most of
How to Not Get Burned by Fluctuating Room Demand in the Summer Read More »
People are set to travel more than ever this summer. How will you compete for their business and get them to choose your property for their vacation stay? To help get you started, here are 11 tips for making your hotel stand out from the competition and catch the eye of prospective hotel guests this
11 Tips to Heat Up Your Hotel Bookings This Summer Read More »
National safety is the collective effort to ensure the well-being and protection of individuals within a country. It encompasses various measures and regulations implemented to prevent accidents, mitigate risks, and safeguard the welfare of citizens. Safety plays a crucial role in maintaining a secure and harmonious society, as it impacts everyone from employees to customers
Enhancing Safety: National Safety Month and the Power of the MOP Panic Button Read More »
In honor of National Safety Month in June, we wanted to share a couple of proven ways for keeping your hotel staff safe on the job and protecting your bottom line from fraudsters. Encouraging safety in the workplace is important for any business and can take many forms. According to the National Safety Council (NSC), businesses
Two easy ways to increase your hotel’s Security and Compliance Read More »
Check-ins and check-outs may be the easiest thing you do, but each one offers a great opportunity for your hotel to make the right impression on guests. With the right PMS software, the processes of checking in and checking guests are streamlined, giving your staff more time to focus on interacting with guests face-to-face and
Check off easy check-ins and check-outs with PMS software Read More »
Setting the right room rate that attracts the right guest at the right time can be a full-time job for hoteliers without a full-time revenue manager on staff. But if you want to increase profitability as well as efficiency and guest satisfaction, revenue management is key. The best hotel property management system (PMS) software will
Unlocking the Value: How Revenue Management Tools Make Hotel PMS Software Priceless Read More »
In 2020, the U.S. census reported 20.6 million people identified as Asian American, Native Hawaiian, and Pacific Islander, making up 6.2% of the nation’s population. More amazing is their diversity. Census results found 21 different groups within the Asian population alone, and of the 59 languages used by the Census Bureau to publish it findings,
Celebrate Asian American and Pacific Islander Heritage Month with Visual Matrix Read More »
A hotel property management system (PMS) is the central hub for a hotel’s daily operations. By its nature, it connects all your staff to what’s going on at your hotel, from reservations and housekeeping to revenue management and guest needs. Advanced PMS software, like the Visual Matrix PMS, should include tools and features that address
How to elevate your hotel staff communication and collaboration with a PMS Read More »
In today’s digital age, the hospitality industry is rapidly evolving, with online bookings becoming increasingly popular among travelers. A key component of this shift is the adoption of booking engines by hotels. A booking engine on a hotel’s website or mobile app streamlines the reservation process and offers numerous other benefits as well. Here’s a
The best PMS software gives you the ability to store guest preferences and history, so your front desk staff can provide personalized service and anticipate guest needs. With a personalized approach, you can improve guest satisfaction and loyalty that can lead to more return stays and positive online reviews. Within Visual Matrix PMS software, every
Making reservation notes in PMS software can help enhance your guest experience Read More »
In our ongoing efforts to provide hoteliers with tools for increased efficiency and a better guest experience, we’ve recently upgraded our PMS software to enable direct entry of guests’ credit card numbers. The upgrade frees hoteliers from an old two-step process, where they had to use a PIN pad to enter credit card numbers. The
In 2018, following a landmark U.S. Supreme Court case (South Dakota v. Wayfair), many U.S. states enacted marketplace facilitator laws. The laws shift the burden of collecting and remitting sales tax from the individual seller of a product to the marketplace facilitator, the e-commerce site where the product is being sold. Think Amazon and eBay,
Take a closer look into our first annual Townsquare. To read more about what went on, scroll below! https://vimeo.com/797860127/bb37449027 This past week we welcomed a group of hotel industry consultants, partners, and leaders to our inaugural Townsquare 2023 event to see how we can work together, introduce our hospitality operating platform and innovate new ways for supporting
Visual Matrix Partners with Prestige Hotels & Resorts in Their Transition to WorldHotels Collection, With Continued Technology Enhancements Visual Matrix Grows Portfolio of Cloud-Supported Hotels by More Than 80% in 2022 Dallas, February 2, 2023 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, expanded the number of cloud-supported hotels
MOP Housekeeping App by Visual Matrix is integrated into our hotel management software and is a quick and easy way to add efficiency to a hotel’s operations. Our mobile operating platform (MOP) helps your hotel staff work faster and better on the go which can add up to savings on labor costs. With our new online
New for Hotel Owners! Calculate Savings for Your Hotel Labor Costs with MOP Read More »
Hotel staff who work alone in rooms are vulnerable to criminal activity, including human trafficking and forced labor. The panic button built into our mobile operating platform – MOP – can help protect them from harm. MOP’s panic button is a type of emergency safety device (ESD) that more and more city governments are requiring
Human Trafficking Prevention Month – Is Your Staff Safe? Read More »
Due to the recent rise of cybersecurity threats, know that our team has your safety as our top priority. With only one method to connect remotely to your hotel computer, our staff will never ask for any sensitive data putting you or your guests at risk. Take a minute to review Visual Matrix Security measures article in our knowledge
Your Security is Our Priority Read More »
We’re really looking forward to all the events on our calendar this year and being able to visit our awesome hotelier community in person. To see what’s on our calendar, click below and plan to stop by, or maybe we will even see you there! Click for our calendar
See You on the Road in 2023! Read More »
The reports page for VM PMS and VM MOP provides you with a great overview of what worked this year and what needs a little work. Make sure to check your numbers and make the appropriate adjustments now before 2022 is locked in. VM PMS Reports Page MOP Reports Page
How’d You Do This Year? Read More »
See what Georgine Muntz, Visual Matrix CEO, has to say as she looks back on 2022. As I reflect on 2022 and look forward to 2023, I realize our team has many things to celebrate and be thankful for. My top 5 highlights from 2022 are listed below, but I hope it goes without saying
Visual Matrix CEO Looks Back on 2022. Read More »
As hotels seek greater efficiency to lower their labor costs, Visual Matrix has launched a new online savings calculator to show how much time its PMS can save key hotel personnel and how that time adds up to reduced labor costs. Just key in how many rooms you have, how many people you have in
New Online Savings Calculator Launches on visualmatrix.com Read More »
Want to know how we keep more than 3,000 properties in 30+ countries worldwide up to date with Visual Matrix and Visual Matrix MOP Mobile operating system for Housekeeping and Maintenance Management? It’s our Tip Sheets! Being a part of our tip sheets means getting the best benefits from the Visual Matrix PMS and Visual
Visual Matrix PMS and MOP Customers! Stay Up-to-Date with Tip Sheets Read More »
First Direct Integration in the Industry Using the New HTNG Express PMS API Specification Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, is becoming a completely mobile-first platform. The company today announced the full mobile integration of its MOP housekeeping solution into its award-winning PMS, part of a comprehensive feature
Is a new era of collaboration on the way for hotels and hotel companies? It would be a big change from the singularly competitive thinking of hotels in the past, but Visual Matrix CEO Georgine Muntz makes a compelling argument in a new thought piece on hotelbusiness.com. Data plays a huge part, along with the
In a new thought leadership article featured on PhocusWire, the comprehensive daily news companion for the travel, tourism, and hospitality industry, Visual Matrix CEO Georgine Muntz reveals how you can use a high-functioning property management system to foster human connection – the driving force of successful property operations. Read PhocusWire Article
In support of Cyber Security Awareness Month, Visual Matrix is kicking off weekly Cyber Security tips. See our second installment below. Do you know what happens when we are rushed, behind, and a bit overwhelmed (like Suchi R, VM’s CIO who meant to send this out a week ago)? We don’t slow down enough to
Cybersecurity Awareness: Perfecting Passwords and PINs Read More »
Read more about our new members from the hospitalitynet press release below! Visual Matrix leadership team grows with two new executives Appointments are another example of the tech leader’s ongoing commitment to meeting the needs of hoteliers while preparing them for future success Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality
Meet the newest members of our leadership team Read More »
At Visual Matrix, we value the security of every client hotel. Here are some security reminders and best practices to keep in mind when working with our team. 1. Our staff only uses Zoho Assist for support. We never use TeamViewer. Support requests are delivered by email to your hotel using our ticketing system. These
Security Reminder and Best Practices Read More »
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