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Dear Valued Clients, The Visual Matrix team is busy wrapping up a big year of progress and change. During 2023, we welcomed hundreds of new customers to our family and enjoyed serving our 20,000+ users worldwide. We were honored to be named a top place to work, at #6 in the Dallas Business Journal 2023 […]

As we close in on the end of 2023, it’s the perfect time for hoteliers to leverage property management system (PMS) reports for insights on improving and enhancing their operational efficiency in the new year. This article makes it easy to explore key year-end reports in the Visual Matrix PMS and maximize opportunities in 2024.

Collaboration offers hotels increased revenue through a holistic approach to hotel marketing powered by advanced AI.  RICHARDSON, TX — Visual Matrix, a leader in advanced technology solutions for the hospitality industry, announced today that users of its cloud-based property management system (PMS) can now leverage the advantages offered by its new integration partner Directful, the

In the ever-evolving landscape of the hospitality industry, data has become the cornerstone of success. From optimizing revenue to enhancing guest experiences, hoteliers are increasingly reliant on data-driven insights to make informed decisions. At Visual Matrix, we understand the significance of this shift, which is why our PMS provides hoteliers with an extensive list of

As the year-end festivities approach, staying vigilant against evolving cyber threats is crucial. In a recent advisory report, the FBI highlighted a rising trend in callback phishing attacks, adding a new layer of sophistication to the age-old phishing technique.  The Callback Phishing Twist: A Deceptive Charge Scam  Callback phishing has taken a dangerous turn, with

In an era where the hospitality industry never stops evolving, staying ahead of the curve is essential for hotels aiming to maximize their profitability. Adopting a cloud-based hotel property management system (PMS) is the ideal solution that makes it easier to do just that.     When you start looking at the financial benefits of embracing a

Many hotels strategically decide to replace their traditional desktop-based systems with cloud-based hotel property management systems (PMS) because they offer many benefits, including improved efficiency, accessibility, and cost-effectiveness. But how do you leap to the cloud? In this article, you’ll learn key best practices for success and why making the switch is the right move.  The

Technological innovation continues at pace, providing new and valuable opportunities for business growth and success. Thanks to technology, the hotel industry has experienced a profound transformation in the way properties are managed. One of the most significant advancements is the shift from traditional desktop-based hotel management systems to cloud-based PMS solutions.   In this article, we’re

RICHARDSON, TX –– Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, announced today that the Dallas Business Journal named it one of the Best Places to Work in North Texas. The prestigious annual award honors the top workplaces across Dallas-Fort Worth and the broader North Texas region. The winning companies

The hospitality industry is no stranger to an ever-evolving landscape of technology. However, the advent of cloud computing has significantly transformed how hotels manage their operations – for the better. In this comprehensive guide, we unravel the mysteries surrounding cloud-based hotel property management systems (PMS), so you can discover what cloud technology really is, its

In the fast-paced world of hospitality, staying informed and adapting to industry changes are key. Visual Matrix has made it a priority to provide hotel owners and managers with the latest insights, tips, and industry news for 100 consecutive weeks. As we celebrate our 100th weekly Tip Sheet, we’d like to take a moment to

When staying at a hotel, you want to feel welcome and well taken care of from check-in to check-out. To meet guest expectations, hotels have several ways to ensure guests have a good experience that results in positive reviews and repeat stays. Let’s take a look at some of the best strategies for making your

A property management system (PMS), like Visual Matrix, offers hoteliers valuable data they can use to make decisions that will maximize their revenue and their profitability.   Here’s a look at just five ways in which data-driven decision-making benefits hoteliers: 1.) PMS data helps you optimize hotel pricing strategies. By analyzing historical booking data, market demand,

Cloud-based Property Management Systems (PMS), such as the Visual Matrix PMS,  have revolutionized how hoteliers manage their properties and can significantly contribute to increased revenue. Here are five ways a cloud-based PMS impacts your hotel’s operations and can bring in more revenue for your hotel. A cloud-based PMS… 1. Improves Efficiency and Productivity One of

In the U.S., October is known as Breast Cancer Awareness Month. Knowing that women make up half the workforce in the leisure and hospitality industry, we’re determined to help spread awareness about this devastating disease that impacts so many around the world. Please join us and do what you can to help keep your staff

As market conditions continue to change in the hospitality industry, hoteliers going forward should prioritize several key areas of their business to effectively leverage the capabilities of their property management system (PMS) and increase their revenue. Here’s a look at each area of focus, why each one is critical to your success, and how robust

Knowledge Base is a key support hub for clients using Visual Matrix PMS and MOP software, so we’re excited to launch a new Spanish version for those who prefer reading and learning in their native language.  Our hope is the new Spanish version will: Save Spanish-speaking users valuable time and help them be more productive,

Sometimes small changes to your hotel’s housekeeping and maintenance routines can have a big impact on your guest experience. They can also save you money and hassle in the long run. In honor of International Housekeepers Week, we’ve pulled together a short list of things you can add to your daily routines that are easy

Setting up seasonal room rates is of paramount importance for hoteliers during the summer months. Room rates serve as a critical element in maximizing revenue and optimizing occupancy levels. The process involves carefully analyzing market demand, competitor rates, and historical data to successfully set your room rates that will capture the willingness of travelers to

While the summer offers great opportunities for hotels to increase their bookings, the real challenge is maximizing the revenue you make from each room no matter the market conditions. The best revenue management tools, like Revenue Management LIVE! included with the Visual Matrix Property Management System (PMS), make the job easy by doing most of

People are set to travel more than ever this summer. How will you compete for their business and get them to choose your property for their vacation stay? To help get you started, here are 11 tips for making your hotel stand out from the competition and catch the eye of prospective hotel guests this